Legal Aid for Public Housing in ACT

If you are living in public or social housing in the Australian Capital Territory (ACT), understanding your rental rights can be crucial, especially when dealing with rent increases, evictions, or necessary repairs. This guide provides detailed information on obtaining legal help and understanding your rights under ACT law.

Understanding Your Rental Rights in ACT

Under the Residential Tenancies Act 1997, tenants in the ACT have certain protections. This legislation outlines landlords' and tenants' duties, including notice periods for evictions, the process for addressing repairs, and the legal procedures surrounding rental increases. Knowing these rights can empower you to take appropriate action when necessary.

Common Issues in Public Housing

  • Rent Increases: Any rise in rent must comply with the guidelines set by the ACT government. If you receive a notice of a rent increase, ensure it adheres to the legal standards and is issued correctly.
  • Evictions: There are specific legal steps a landlord must follow to evict a tenant. Receiving a notice does not mean immediate eviction; you are entitled to a proper hearing.
  • Repairs: Landlords are responsible for maintaining the property. If your rental needs repairs, you should first request these in writing.

Legal Help for Tenants

When facing any disputes or legal challenges, tenants in public housing can seek help from various resources:

Tenancy Advice Services

Organizations such as the ACT Legal Aid provide free advice to tenants. They can assist in understanding your rights and navigating disputes with landlords.

Your first step should be to contact a tenant advice service for guidance tailored to your specific situation.

Filing a Complaint

In the case of unresolved issues, you may escalate your complaint to the ACT Civil and Administrative Tribunal (ACAT). This tribunal handles disputes relating to tenancies under the Residential Tenancies Act 1997 (learn more).

Relevant Forms

  • Notice of Intention to Leave: If you intend to vacate the property, fill out and submit this form to your landlord. Ensure you adhere to the notice period stipulated in your tenancy agreement.
  • Application for a Tribunal Hearing: Should disputes escalate, this form initiates a hearing process at ACAT. It's crucial to present any evidence you have related to your case.

Need Help? Resources for Renters

If you need more help, contact these resources:


  1. What should I do if I receive a rent increase notice?

    You should first verify that the increase complies with the Residential Tenancies Act 1997. Then, consider negotiating with your landlord or seeking advice from ACT Legal Aid.

  2. How can I request repairs for my public housing unit?

    Submit a written request to your landlord detailing the needed repairs. If repairs are not addressed, contact ACT Legal Aid for further assistance.

  3. What are my options if I face eviction?

    Review the notice to ensure it complies with the Residential Tenancies Act 1997. Prepare to dispute the eviction at the ACT Civil and Administrative Tribunal if necessary.

  1. How to handle a rent increase notice in ACT
  2. Follow these steps to address a rent increase legally and confidently.

    1. Review the notice:

      Check if your landlord has followed proper procedures as per the

      Residential Tenancies Act 1997.
    2. Seek clarification:

      If anything is unclear, contact your landlord or a tenant advice service for explanations.

Key Takeaways

  1. Understand your rights under the Residential Tenancies Act 1997.
  2. Seek help from legal aid services when needed.
  3. Use proper forms and channels for disputes and issues.

1: ACT Government, "Residential Tenancies Act 1997." [Online]. Available: https://www.legislation.act.gov.au/a/1997-84/

2: ACT Civil and Administrative Tribunal (ACAT), "Residential Tenancies." [Online]. Available: https://www.acat.act.gov.au

3: ACT Legal Aid, "Get Help", [Online]. Available: https://www.legalaidact.org.au/

Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.