Exploring Public & Social Housing in ACT

For those living in the Australian Capital Territory (ACT) and seeking affordable housing options, understanding public and social housing is crucial. These housing types provide essential support to individuals and families who may find it challenging to secure accommodation in the private rental market.

Understanding Public and Social Housing

In the ACT, public housing is administered by the ACT Government through Housing ACT. This service aims to provide safe and affordable rental accommodation to eligible low-income earners. Social housing is a broader term that includes public housing, community housing, and other not-for-profit housing managed by various organizations.

Eligibility Criteria

Eligibility for public and social housing depends on several factors, including income, residency, and housing needs. To apply, individuals must usually demonstrate a need for affordable housing, such as experiencing financial or health challenges.

Application Process

Start by filling out the Public Housing Application form provided by the ACT Government. Ensure all required documentation is ready, as this will help expedite the assessment process.

Rights as a Tenant in Public and Social Housing

Renters in public and social housing have rights protected under the Residential Tenancies Act 1997 (ACT). These rights include the expectation of regular maintenance and repairs, only lawful rent increases, and protection from unfair eviction practices.

Renters are encouraged to familiarize themselves with their rights and responsibilities by consulting the official ACT legislation.

Issues with Rent or Repairs

If you encounter issues with rent increases or need urgent repairs, the first step is to contact your housing provider. If the issue is not resolved, you can approach the ACT Civil and Administrative Tribunal (ACAT), which handles residential tenancy disputes in the territory.

FAQs About Public and Social Housing

  1. What is public housing? Public housing is government-provided accommodation available to eligible individuals with low incomes.
  2. How can I apply for public housing in ACT? You can apply by using the Public Housing Application form from the ACT Government’s website.
  3. What should I do if I have issues with my public housing? Contact your housing provider first. If unresolved, you can take your case to the ACT Civil and Administrative Tribunal (ACAT).

Need Help? Resources for Renters

If you are experiencing difficulties with your public or social housing situation, several resources are available:


  1. How do I apply for public housing in ACT?

    Fill out the Public Housing Application form from the ACT Government website and submit it with the necessary documents.

  2. What are my rights as a public housing tenant?

    You have rights regarding fair rental prices, necessary repairs, and protection against illegal eviction under the Residential Tenancies Act 1997 (ACT).

  3. Where can I seek help for issues with public housing?

    Contact the Housing ACT or visit ACAT for further support and resolution processes.

Key Takeaways:

  • Public and social housing offer crucial support for eligible low-income earners in the ACT.
  • Tenants have rights protected by the Residential Tenancies Act 1997 (ACT).
  • Employment of resources like Housing ACT and ACAT is advised for unresolved issues.
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.