Help for Rental Discrimination in ACT

As a renter in the Australian Capital Territory (ACT), encountering discrimination can be distressing. Thankfully, there are resources and avenues of support available to ensure equal access to housing. This guide provides information about what constitutes rental discrimination and where renters in ACT can seek help if they face such issues.

Understanding Rental Discrimination

Rental discrimination occurs when a landlord, agent, or property manager treats you unfairly based on certain personal characteristics such as race, gender, disability, or age. This is against the law in Australia. In the ACT, such cases are addressed under the Discrimination Act 1991.

Where to Seek Help

ACT Human Rights Commission

If you believe you have faced rental discrimination, the ACT Human Rights Commission is a vital point of contact. They can provide guidance, investigate complaints, and facilitate resolutions between parties.

• Website: ACT Human Rights Commission

ACT Civil and Administrative Tribunal (ACAT)

For unresolved disputes related to rental agreements or discrimination, the ACT Civil and Administrative Tribunal (ACAT) offers a formal avenue for resolving such matters. They can issue binding decisions if necessary. Visit their official website for more information.

When approaching ACAT, renters usually need to use the appropriate forms to file a complaint. These forms and guidance on how to use them are available on their website.

Community Legal Centres

Community Legal Centres offer free legal advice and support. In the ACT, these centres can help you understand your rights and guide you through the process of lodging a discrimination complaint.

What to Do if You Face Discrimination

1. Document the Incident: Keep detailed records of all events, including times, dates, and conversations.
2. Reach Out for Legal Advice: Consult with a local Community Legal Centre or the ACT Human Rights Commission for advice on your situation.
3. Consider Formal Action: If needed, file a complaint with ACAT or the ACT Human Rights Commission.

Need Help? Resources for Renters

• Tenants' Union ACT - Offers advice and advocacy for renters.
• Residential Tenancies Act 1997 - Guides the rights and responsibilities of renters and landlords in the ACT.
• ACT Human Rights Commission - Key resource for understanding and reporting discrimination.

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1. Can a landlord refuse to rent to me because of my disability? No, landlords cannot refuse rental applications based on disability. It's considered discrimination under the Discrimination Act 1991 in the ACT.
2. What should I do if I experience racial discrimination by a landlord? First, document the incident, then report it to the ACT Human Rights Commission for further investigation.
3. How can I lodge a complaint with the ACT Civil and Administrative Tribunal? Begin by visiting the ACAT website to download the necessary forms and follow their procedures for lodging a complaint.

1. How to file a complaint with the ACT Human Rights Commission
   1. Contact the Commission: First, call or email the ACT Human Rights Commission to discuss your situation.
   2. Complete the Complaint Form: Download and fill out the complaint form available on their website.
   3. Submit the Form: Submit your completed form online or by mail, including all relevant documentation.
2. How to challenge a rent increase in ACT
   1. Step 1: Review the notice: Check if your landlord followed the state’s rules for notifying you of a rent increase.
   2. Step 2: Respond in writing: Write to your landlord if you want to negotiate or dispute the increase.

Key Takeaways

• Rental discrimination in the ACT is addressed under the Discrimination Act 1991.
• Contact the ACT Human Rights Commission for guidance or to make a complaint.
• The ACAT can resolve rental disputes and issue binding decisions.

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