Addressing Rental Discrimination in ACT

Experiencing discrimination as a renter can be challenging and unfair. If you’re facing rental discrimination in the Australian Capital Territory (ACT), it’s important to know your rights and the appropriate steps to take. The Residential Tenancies Act 1997 and the Fair Trading Act 1987 (Cth) are key legislations that protect tenants from unfair treatment, ensuring you have equal access to housing.

Understanding Rental Discrimination

Rental discrimination occurs when a landlord treats you unfairly due to characteristics such as race, gender, age, disability, or family status. In ACT, the law prohibits such practices under the Discrimination Act 1991. Knowing what constitutes discrimination can help you recognize if your rights are being violated.

Steps to Take if You Face Discrimination

If you believe you’ve been discriminated against, follow these steps:

  • Document the Incident: Record details such as dates, times, what was said or done, and witnesses.
  • Contact Your Landlord: Start with an informal approach by communicating your concerns directly to your landlord.
  • Lodge a Formal Complaint: If unresolved, you can file a complaint with the ACT Human Rights Commission.

Lodging a Formal Complaint

To file a complaint, you can use the Complaint Form available on the Commission's website. Provide all detailed information about the incident and any supporting evidence. You can access the form here.

Seeking Mediation and Tribunal Assistance

If the matter remains unresolved, you might consider mediation or filing a claim with the ACT Civil and Administrative Tribunal (ACAT). This body resolves residential tenancy disputes, including discrimination issues. More details can be found on their official page.

Relevant Legislation

  1. Can a landlord refuse to rent to me because I have children? In the ACT, refusing to rent just because you have children can be considered discrimination under the Discrimination Act 1991.
  2. How do I prove I’ve been discriminated against? Keeping records of incidents, communications, and any relevant documents will help support your claim.
  3. What should I do if I face harassment from my landlord? Document the harassment and report it to the ACT Human Rights Commission or ACAT if needed.
  1. How to file a discrimination complaint in ACT
    1. Step 1: Document the incident - Record what happened, including dates, statements, and witnesses.
    2. Step 2: Fill out the Complaint Form - Access the form on the ACT Human Rights Commission website and provide thorough details.

Key Takeaways

  • Understand what rental discrimination is and know your rights.
  • Document any discrimination incidents and take formal steps if needed.
  • Seek assistance from ACT Human Rights Commission or ACAT for disputes.

Need Help? Resources for Renters

If you need assistance, consider reaching out to these resources:


  1. Residential Tenancies Act 1997
  2. Discrimination Act 1991
  3. Fair Trading Act 1987
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.