Disability Access Risks for Renters in ACT

For many renters in the Australian Capital Territory (ACT), navigating disability access and necessary adjustments in rental properties can present significant challenges. Understanding your rights and responsibilities is crucial for ensuring a safe and accessible home environment.

Understanding Disability Access Challenges

Renters with disabilities in the ACT often face barriers when seeking accommodations to address their specific needs. Landlords may be hesitant to approve modifications, leaving renters in challenging situations.

Key Risks Renters Face

  • Denial of Modifications: Landlords may deny requests for modifications due to concerns over property value or cost implications.
  • Unclear Responsibilities: Confusion about who pays for adaptations can prevent necessary changes from being made.
  • Lack of Legislative Awareness: Both landlords and tenants might be unaware of their legal obligations under the Residential Tenancies Act 1997.

For your reference, the Residential Tenancies Act 1997 governs rental agreements, including provisions for making reasonable accommodations for tenants with disabilities.

Your Rights as a Renter

According to the Residential Tenancies Act 1997, tenants have the right to request reasonable modifications to their rental property to ensure accessibility. This might include installing ramps, handrails, or other necessary aids.

Tenants and landlords are encouraged to approach disability access requirements collaboratively, respecting each other's rights and obligations.

Landlords must not unreasonably refuse such requests, provided tenants bear the costs unless otherwise agreed.

How to Make a Request

If you wish to request modifications:

  1. Document Your Needs: Clearly outline the modifications required and why they are necessary for accessibility.
  2. Submit a Written Request: Formally request modifications from your landlord, detailing the changes and proposed solutions for implementation and cost-sharing.
  3. Be Prepared for Discussions: Engage in open dialogue, offering to provide medical or other professional advice supporting your request.

If disputes arise, you may contact the ACT Civil and Administrative Tribunal (ACAT) for resolution.

Need Help? Resources for Renters

If you're facing challenges regarding disability modifications, several resources can assist you:


  1. What should I do if my landlord refuses necessary modifications? If your landlord declines your request, consider seeking mediation or lodging a dispute with the ACT Civil and Administrative Tribunal.
  2. Who pays for the disability modifications? Typically, tenants cover the cost of modifications unless an agreement stipulates otherwise. Discuss options with your landlord.
  3. Can I make emergency adjustments without my landlord's approval? Urgent changes necessary for safety may be actioned immediately, but you should notify and negotiate with your landlord as soon as possible.
  1. How to request disability modifications in ACT
    1. Step 1: Understand your needs

      Identify specific modifications necessary for improved access and safety.

    2. Step 2: Contact your landlord

      Write a formal request detailing the required changes and how they will be implemented.

    3. Step 3: Reach an agreement

      Negotiate terms, including cost responsibilities, to facilitate a satisfactory resolution for both parties.

Key Takeaways

  • Know your rights under the Residential Tenancies Act 1997.
  • Openly communicate with your landlord about needs and expectations.
  • Seek mediation if disputes arise over access and modifications.

  1. 1 "Residential Tenancies Act 1997", ACT Legislation Register.
  2. 2 "ACT Civil and Administrative Tribunal", ACT Government.
  3. 3 "Legislation Portal", Australian Government.
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.