ACT Renter Safety: Understanding Your Rights

As a renter in the Australian Capital Territory (ACT), understanding your rights and obligations about security, locks, and safety is crucial. Ensuring your home is secure is not only your right but also a legal requirement for landlords. This article will guide you through the ACT laws governing these matters, so you feel empowered and informed.

Your Rights as a Renter in ACT

In the ACT, renters are protected under the Residential Tenancies Act 1997. This legislation outlines the responsibilities of both tenants and landlords concerning safety and security.

Security Measures and Locks

Landlords must provide a secured dwelling with working locks on all external doors and windows. If a repair or upgrade is needed, inform your landlord or property manager immediately.

Requests for Lock Changes

As a tenant, you can request changes to locks for additional security. However, any changes should be discussed with and approved by your landlord. The Residential Tenancies Act 1997 requires written consent, ensuring clarity and fairness for both parties. If an agreement cannot be reached, you may contact the ACT Civil and Administrative Tribunal (ACAT) for assistance.

Forms and Procedures

When you request a lock change, use the official Change Request Form, which must be filed with your landlord. Ensure any agreements reached are documented to avoid disputes.

Security Deposit Concerns

Your security deposit, or bond, can sometimes become a point of contention. If the relationship with your landlord becomes strained due to security disputes, it's advisable to use the official channels to resolve the issue professionally.

Legislation Reference

It’s important to familiarize yourself with the relevant sections of the Fair Trading Act 1987 (Cth) to understand your rights and applicable federal guidelines.

1. What do I do if my landlord refuses to change faulty locks?
   If your landlord refuses to repair or change faulty locks, you may apply to the ACT Civil and Administrative Tribunal (ACAT) for a resolution.
2. Can I change the locks without landlord consent in an emergency?
   In case of an emergency where safety is compromised, such as after a break-in, you may change locks without prior consent but notify your landlord promptly and provide them with a new key.
3. Who pays for locksmith services?
   The payment for locksmith services depends on who requested the service and for what purpose. If a lock is faulty, the landlord covers the cost. For personal requests by tenants, the cost typically falls on the tenant.

1. How to request a lock change in ACT?
   1. Step 1: Use the official Change Request Form available from your landlord or property manager.
   2. Step 2: Submit the form with a written explanation for the necessity of the lock change.
   3. Step 3: Discuss the proposal with your landlord to obtain written consent.
   4. Step 4: If necessary, apply to the ACT Civil and Administrative Tribunal for additional support.

Need Help? Resources for Renters

• Legal Aid ACT - Provides free legal advice and assistance.
• Tenants' Union ACT - Offers advocacy and support for tenants across the ACT.
• ACT Civil and Administrative Tribunal (ACAT) - Handles tenancy disputes and applications.

---

1. Residential Tenancies Act 1997 (ACT)
2. Fair Trading Act 1987 (Cth)
3. ACT Civil and Administrative Tribunal (ACAT)

Categories

General Tenant Rights & Protections Tenancy Agreements & Renewals Rent, Bond & Holding Deposits Moving In & Condition Reports Ending a Tenancy & Moving Out Repairs, Maintenance & Urgent Issues Minimum Standards & Habitability Evictions & Breach Notices Co-Tenancies, Subletting & Shared Housing Discrimination & Equal Housing Access Disability Access & Reasonable Adjustments Utilities, Water & Internet Billing Public, Community & Social Housing Rent Increases & Rent Controls Privacy & Landlord Entry Rules Locks, Keys & Security Obligations Resolving Disputes & Tribunal Processes Harassment, Threats & Landlord Misconduct Boarding Houses, Rooming Houses & Lodgers Caravan Parks & Residential Parks Bond Refunds & Claims Notice Periods & Tenancy Termination Entry Condition Breaches & Compensation Tenant Advocacy & Legal Aid