Navigate Public & Social Housing in WA

Finding public or social housing in Western Australia can seem complex, but understanding the process can make it easier. Whether you're a current tenant facing issues like rent increases or need help with repairs, knowing your rights and where to find assistance is crucial.

Understanding Public and Social Housing in Western Australia

In Western Australia, public housing is provided by the Department of Communities, offering affordable accommodation to those who meet specific criteria. Social housing, run by community housing providers, complements these services offering further options.

Eligibility and Application Process

To qualify for public housing, certain criteria must be met, including income limits and residency requirements. Applications are submitted via the WA Department of Communities website or through local housing service centres.

Your Rights as a Tenant

As a tenant in public or social housing, you have rights under the Residential Tenancies Act 1987 (WA), which protects you from unlawful eviction and ensures landlord obligations are met, including maintenance and repair responsibilities.

Common Forms and Their Use

  • Form 1C - Application for Dispute Resolution: Use this if a dispute arises with your landlord regarding tenancy issues. You can fill and submit this form via the WA Consumer Protection website for mediation or conciliation.
  • Form 12 - Notice to Tenant of Rent Increase: Receiving this notice from your landlord? Ensure it follows the correct guidelines of the Residential Tenancies Act 1987 (WA).

Resolving Disputes

If issues cannot be solved through negotiation, the next step is applying to the Magistrates Court, handling such disputes in WA. Access more information on their procedures on the Magistrates Court of Western Australia website.

Remember, consulting a legal advisor or tenant advocate can be beneficial if you're unsure about the process or your rights.

Assistance with Repairs and Maintenance

Tenants are entitled to a habitable living environment; thus, landlords are obligated to perform necessary repairs. Issue a written notice to your landlord detailing the needed repairs and if unaddressed, consider lodging a complaint with the Department of Communities.

FAQ

  1. How do I apply for public housing in WA? Visit the WA Department of Communities' website or your local housing service centre for application forms and instructions.
  2. What constitutes a fair rent increase in social housing? Rent increases must comply with the terms outlined in your lease agreement and follow the regulations under the Residential Tenancies Act 1987 (WA).
  3. What can I do if my public housing needs repairs? Notify your landlord in writing of the needed repairs. If unresolved, escalate the issue to the Department of Communities.

How To Handle Common Tenancy Issues

  1. How to contest a rent increase in WA
    1. Review your lease agreement and the notice you received to ensure compliance with WA's legislation.
    2. Contact your landlord in writing to negotiate or dispute the increase.
    3. If unresolved, consider mediation through the Magistrates Court of WA.

Need Help? Resources for Renters

If you need assistance, consider reaching out to local resources:


Western Australia's public and social housing system offers essential refuge for many. By understanding your rights, knowing how to apply, and utilizing available resources, you can confidently navigate any tenancy challenges.

Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.