Common Questions About Public & Social Housing in WA

Public and social housing in Western Australia provides essential support for individuals and families who need affordable housing options. However, understanding the rights and processes involved can be challenging. This guide answers some of the most common questions to help renters navigate the system with confidence.

Understanding Public and Social Housing

What is Public Housing?

Public housing is provided by the government to assist individuals who are unable to afford private rentals. It’s part of a broader network of social services aimed at ensuring everyone has access to safe and affordable housing.

Who is Eligible for Public Housing in WA?

The eligibility for public housing is based on several criteria including income, residency status, and housing needs. Generally, you must be a permanent resident or citizen of Australia and meet specific income and asset limits. Learn more about eligibility criteria.

How to Apply for Public Housing?

To apply, you need to submit a completed form to the Department of Communities. You can find the Rental Application Form here. Ensure all required documents are attached to avoid delays.

Living in Public Housing

How is Rent Calculated in Public Housing?

Rent in public housing is generally calculated based on your household’s gross income, allowing it to remain affordable. The Department reviews rent periodically to ensure it aligns with any changes in your financial situation.

What Are My Rights if Repairs are Needed?

Tenants have the right to request repairs for their public housing. Urgent repairs should be addressed promptly by the housing authority. For non-urgent repairs, use the Request for Repairs Form which can be obtained from the Department of Communities’ website.

Your rights as a tenant include living in a property that is safe and well maintained.

What if I Experience a Rent Increase?

Rent increases are subject to state guidelines and must be communicated in advance. If you feel an increase is unjust, you may appeal to the Department. Understand how rent increases work.

Need Help? Resources for Renters

If you’re navigating issues relating to public or community housing, several resources are available:

• Consumer Protection Western Australia - Offers advice and resources related to tenancy rights.
• Tenancy WA - Provides legal aid and advocacy for tenants.
• Department of Communities - Responsible for public housing applications and management.

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1. What should I do if I receive an eviction notice? Ensure the notice follows the Residential Tenancies Act 1987 (WA). It's crucial to seek legal advice or contact Tenancy WA for assistance.
2. How can I challenge a rent increase? You can write to the Department outlining why you believe the increase is unreasonable. Reviewing the rental agreement terms and timelines is essential.
3. Who handles disputes about tenancy issues? The WA Magistrates Court can handle disputes. You can file an application if issues cannot be resolved through communication with housing authorities.

1. How to apply for public housing in WA?
   1. Get the Rental Application Form from the Department of Communities and fill it out completely.
   2. Attach all required documents, such as proof of income and identification.
   3. Submit the form in person or via mail to the nearest Department of Communities office.
2. How to request urgent repairs?
   1. Contact the Department of Communities immediately by phone, explaining the nature and urgency of the problem.
   2. Follow up with a written request using the Request for Repairs Form.
   3. Keep a record of all communications for future reference.

Key Takeaways

• Understand your eligibility and rights within WA's public and social housing systems.
• Ensure all documentation is accurate and complete when applying or filing requests.
• Seek support from tenancy advocacy services if issues arise.

Categories

General Tenant Rights & Protections Tenancy Agreements & Renewals Rent, Bond & Holding Deposits Moving In & Condition Reports Ending a Tenancy & Moving Out Repairs, Maintenance & Urgent Issues Minimum Standards & Habitability Evictions & Breach Notices Co-Tenancies, Subletting & Shared Housing Discrimination & Equal Housing Access Disability Access & Reasonable Adjustments Utilities, Water & Internet Billing Public, Community & Social Housing Rent Increases & Rent Controls Privacy & Landlord Entry Rules Locks, Keys & Security Obligations Resolving Disputes & Tribunal Processes Harassment, Threats & Landlord Misconduct Boarding Houses, Rooming Houses & Lodgers Caravan Parks & Residential Parks Bond Refunds & Claims Notice Periods & Tenancy Termination Entry Condition Breaches & Compensation Tenant Advocacy & Legal Aid