Landlord Violations of Utilities Laws in WA

If you're renting in Western Australia, it's important to know your rights concerning utilities and billing. Landlords must adhere to specific laws to ensure a fair living arrangement. Understanding these laws can help you identify any violations and safeguard your rights as a tenant.

Understanding Utility Billing Rights in Western Australia

In Western Australia, the Residential Tenancies Act 1987 outlines tenants' rights regarding utility charges. Under this act, landlords can only charge tenants for services they use and must provide itemized bills if utilities are not separately metered.

What Are Tenants Responsible For?

  • Paying for electricity, gas, and water that are individually metered.
  • Charges for telephone and internet services.

Landlord Responsibilities

  • Ensure that utility connections are safe and functioning correctly.
  • Provide itemized utility bills for shared meters.
  • Maintain records of utility bills for at least 12 months.

Signs of a Landlord Violating Utility Laws

It's crucial to be aware of signs indicating potential violations by your landlord. This can protect you from unfair charges and disputes.

Common Violations

  • Charging for utilities not used by the tenant.
  • Failing to provide itemized bills for shared utilities.
  • Including unpaid bills from previous tenants in your charges.
Always request detailed bills and keep records of all payments made.

Taking Action Against Billing Violations

If you suspect your landlord is breaching the laws, there are steps you can take:

  1. Communicate with your landlord: Seek a resolution by discussing the issue directly.
  2. Issue a formal complaint: If disputes persist, you can file a complaint using the Residential Tenancy Enquiry service provided by Consumer Protection WA.
  3. Apply for a court order: For unresolved issues, tenants may apply for a ruling through the Western Australia Magistrates Court.

Need Help? Resources for Renters


  1. What can I do if my landlord charges me for other tenants' utilities? Contact your landlord to address the issue. If unresolved, consider filing a dispute with the Western Australia Magistrates Court.
  2. Is a landlord required to provide itemized bills in WA? Yes, if utilities are shared, landlords must provide itemized billing.
  3. How do I prove a billing violation? Keep all utility bills and payment records as evidence.
  4. Can my landlord charge for gas and electricity without separate meters? No, tenants should only pay for individually metered utilities.
  5. Where can I get legal help for tenancy issues? Contact Tenancy WA for legal assistance.
  1. How to dispute an incorrect utility bill in Western Australia
    1. Step 1: Review your bill - Check the bill for accuracy and ensure it's itemized if utilities are shared.
    2. Step 2: Contact your landlord - Discuss the discrepancies and seek a correction.
    3. Step 3: Collect evidence - Gather meter readings and previous bills to support your claim.
    4. Step 4: File a complaint - Use the Residential Tenancy Enquiry service to report unresolved issues.
    5. Step 5: Seek legal advice - If needed, consult Tenancy WA or the Magistrates Court for further assistance.

Key Takeaways

  • Understand your rights under the Residential Tenancies Act 1987 regarding utility billing.
  • Communicate any discrepancies with your landlord promptly.
  • Keep detailed records of all utility bills and payments.

  1. Australian Government. Fair Trading Act 1987 (Cth).
  2. Government of Western Australia. Residential Tenancies Act 1987.
  3. Consumer Protection WA. Solving Rental Problems.
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.