Is Your Landlord Violating Bond Laws in Victoria?

Bond Refunds & Claims Victoria published July 03, 2025 Flag of Victoria

As a renter in Victoria, understanding your rights when it comes to bond refunds is crucial. Under the Residential Tenancies Act 1997, landlords must adhere to specific laws regarding bond refunds and claims. Knowing these can help you identify any potential violations and ensure your rights are protected.

Understanding Bond Refunds

In Victoria, a rental bond is a security deposit paid at the start of the tenancy. This bond is held by the Residential Tenancies Bond Authority (RTBA) and acts as financial protection for the landlord should there be any unpaid rent or damages. Upon ending the lease, renters typically seek a bond refund.

Signs Your Landlord Might Be Violating Bond Laws

  • Withholding Bond Without a Reason: Your landlord must provide a legitimate reason if they refuse to return your bond.
  • Not Lodging the Bond: In Victoria, landlords must lodge the bond with the RTBA within 10 days of receipt.
  • Unclear Deduction Claims: Any claims to keep your bond must be documented and justifiable.

Steps to Take If You Suspect a Violation

Here are some practical steps you can take if you believe your landlord is not complying with bond refund laws:

  1. Communicate: Start by discussing your concerns with your landlord or property manager.
  2. Submit a Dispute: If communication fails, you can lodge a dispute with Consumer Affairs Victoria.
  3. Apply to VCAT: If necessary, apply to the Victorian Civil and Administrative Tribunal (VCAT) for a resolution. You can visit their official website for more information.

Relevant Forms

It's essential to use the correct forms when dealing with bond disputes:

  • Bond Claim Form (RTBA): Use this form to claim your bond from the RTBA once your lease ends. It's available on the Consumer Affairs Victoria website.
  • Notice of Request for Dispute Resolution (CAV): Use this if your discussions with the landlord don't resolve your issues. You can access this form from the Consumer Affairs Victoria site.

Need Help? Resources for Renters

For additional support, consider reaching out to these agencies:


  1. What should I do if my landlord refuses to refund my bond?
    If your landlord refuses to refund your bond without legitimate reasons, start by discussing the issue with them. If this does not resolve the matter, consider lodging a dispute with Consumer Affairs Victoria or apply to VCAT.
  2. How long does my landlord have to lodge the bond?
    In Victoria, landlords must lodge the bond with the RTBA within 10 business days of receipt.
  3. Can I dispute bond deductions I disagree with?
    Yes, you can dispute any bond deductions by applying for dispute resolution through Consumer Affairs Victoria or by taking the matter to VCAT.
  1. How to lodge a bond dispute in Victoria
    1. Step 1: Attempt to resolve the issue directly
      Communicate with your landlord or property manager detailing the reasons you disagree with the bond deductions.
    2. Step 2: File a dispute with Consumer Affairs Victoria
      If you cannot reach an agreement, fill out the Notice of Request for Dispute Resolution from the Consumer Affairs Victoria website to initiate a dispute.
    3. Step 3: Apply to VCAT if necessary
      Should the dispute resolution not resolve the conflict, apply to VCAT for a ruling. Visit the VCAT website for application details.

To safeguard your bond, always document communications with your landlord and keep records of any payments or agreements made during your tenancy.

Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.