Understanding Disability Access and Adjustments for Tenants in SA

As a tenant in South Australia, understanding your rights and responsibilities regarding disability access and adjustments can be crucial. Whether you're dealing with a mobility issue or another type of disability, it's essential to know how the laws support your living arrangements. South Australia's Residential Tenancies Act 1995 provides a framework for accommodating tenants with disabilities, ensuring that rental properties are accessible and that necessary adjustments can be made.

Disability Access and Adjustments: Your Rights as a Tenant

Under the Residential Tenancies Act 1995, tenants with disabilities are entitled to reasonable adjustments and access to their rental properties. This involves making necessary changes to help you live comfortably and safely in your home. Adjustments may include providing ramps, altering door handles, or installing visual or auditory alerts, among others.

What Are Reasonable Adjustments?

In South Australia, a reasonable adjustment is a change that doesn’t impose disproportionate burden on the landlord. Whether an adjustment is considered reasonable depends on factors such as:

  • The cost of the adjustment
  • The benefit it provides to the tenant
  • The feasibility of the change
  • The extent of disruption to the property

Both landlords and tenants should communicate openly to come to an agreement. Tenants should provide medical evidence supporting their adjustment requests when necessary.

Making a Request for Adjustments

To request adjustments, tenants should follow a straightforward process:

  1. Consult with your landlord: Start by discussing your needs and proposed adjustments.
  2. Submit a formal request: Provide written notice to your landlord, detailing the required changes and supporting evidence.
  3. Negotiate terms: Work together to find a satisfactory solution that meets legal and personal needs.

Forms and Documentation

Use the official Residential Tenancy Form 2, Notice of Intended Entry if your landlord needs to access the property to inspect or make adjustments. Completing this form ensures legal compliance and clarity for both parties during inspection or alteration processes.

Important Legislation

Several laws protect the rights of tenants with disabilities in South Australia:

  • The Disability Discrimination Act 1992 (Cth), which prohibits discrimination on the grounds of disability nationwide.
  • The South Australian Equal Opportunity Act 1984, overseeing state-level discrimination issues.

Additionally, the Fair Trading Act 1987 (Cth) encourages fair practices and protects consumers, including tenants, from unjust treatments.

Need Help? Resources for Renters

If you require assistance or further information, consider reaching out to:


  1. What if my landlord refuses to make adjustments? If a landlord unreasonably refuses a request for necessary adjustments, you may contact the South Australian Civil and Administrative Tribunal (SACAT) to resolve the issue.
  2. Do I need to pay for the adjustments myself? It depends on the situation. Typically, costs for reasonable changes are negotiated between the tenant and landlord. Always have documentation to clarify any agreements reached.
  3. How long does the process for adjustments take? The time it takes to implement adjustments can vary based on the type of change and the landlord's resources. Clear communication can help expedite this process.
  1. How to Request Reasonable Adjustments
    1. Assess Your Needs: Identify the specific adjustments needed to accommodate your disability.
    2. Gather Documentation: Obtain medical evidence to support your request.
    3. Discuss with Landlord: Engage in open communication to express your needs.
    4. Submit Formal Request: Give written notice with all relevant documents to your landlord.
    5. Seek Support If Needed: Contact SACAT or local legal centres for help if negotiations fail.
  • Clear Communication is Key: Maintain open lines of communication with your landlord to avoid misunderstandings related to your needs and their obligations.
  • Be Informed of Your Rights: Knowing the legal backing such as the Residential Tenancies Act 1995 can empower you to make decisions confidently.
  • Document Everything: Keep records of all communications and agreements to ensure clarity and legal safety for both parties.
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.