Disability Access in South Australia: A Step-by-Step Guide

Renters in South Australia facing disability access issues may require reasonable adjustments to ensure their home is accessible and livable. Understanding your rights and knowing how to request these adjustments can lead to a better renting experience. This guide provides a step-by-step approach to help you navigate disability access and adjustments in South Australia.

Understanding Disability Access and Reasonable Adjustments

Under the Fair Trading Act 1987 (Cth) and the Residential Tenancies Act 1995, you are entitled to certain rights as a tenant with a disability. Landlords are required to make reasonable accommodations to ensure you can access and use the property safely.

What Qualifies As a Reasonable Adjustment?

• Installing wheelchair ramps
• Modifying door handles and faucets
• Installing visual alarms for the hearing impaired

These adjustments should not impose an unreasonable financial burden on the landlord.

Step-by-Step Process for Requesting Adjustments

Step 1: Identify Needed Adjustments

Consider which modifications are necessary for your daily living. Think about all areas of the home, including entrances, kitchens, and bathrooms.

Step 2: Contact Your Landlord

Write a formal request to your landlord detailing the adjustments needed. Be clear and specific about what you require.

Step 3: Lodge a Dispute

If your request is denied, you may lodge a dispute with Consumer and Business Services (CBS) South Australia.

FAQs

1. What if my landlord refuses to make adjustments? If your landlord refuses your request, consider mediating through South Australia's tenancy services and, if necessary, dispute the decision through CBS.
2. Will I need to pay for the adjustments? In some cases, you might contribute to the cost, but it's often a shared responsibility, contingent on the nature of the adjustment.
3. Is my landlord required to maintain these adjustments? Yes, once installed, maintenance of these features should be part of regular property upkeep.

Need Help? Resources for Renters

If you need further assistance or advice, consider reaching out to these resources:

• Consumer and Business Services (CBS) South Australia for dispute resolution and tenancy advice.
• Legal Services Commission of South Australia for legal advice and support.
• Community Legal Centres for free and confidential legal assistance.

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6. How can I ensure a smooth adjustment process? Provide a medical certificate or evidence supporting your need for adjustments during your initial request.
7. What documentation is required when requesting adjustments? Present any relevant medical documentation that clarifies the necessity for adjustments.

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