SA Tenant Guide: Security, Locks & Safety FAQs

As a renter in South Australia, understanding your rights and responsibilities about security, locks, and safety is crucial. Ensuring a safe and secure living environment is a shared responsibility between you and your landlord. This guide provides answers to common questions regarding your security obligations under the Residential Tenancies Act 1995 (SA).

Your Right to Security and Safety

The Residential Tenancies Act 1995 establishes that landlords must provide and maintain locks and other security devices necessary to ensure the premises are reasonably secure. It means that any existing security measures, such as door and window locks, should function correctly.

Who Is Responsible for Changing Locks?

Generally, changing locks is a responsibility shared between the tenant and the landlord. If locks are damaged or faulty due to normal wear and tear, the landlord is typically responsible for repairs or replacements. However, if you change locks to enhance security, you usually need the landlord's permission. Always provide a copy of the new key to the property manager or landlord unless agreed otherwise.

Dealing with Lost Keys and Broken Locks

If you lose your keys or break a lock, you should inform your landlord or property manager immediately. They will advise on the next steps and potential costs associated with replacing keys or locks.

• Lost Keys: Your landlord might charge for replacing locks or keys, depending on the terms of your lease agreement.
• Broken Locks: If a lock breaks due to normal wear and tear, it is generally the landlord's responsibility to fix it.

Essential Forms and How to Use Them

In certain situations, filing specific forms with the appropriate authorities might be necessary. A notable form is the Notice to Remedy Breach (Form 2). This can be used if a landlord fails to meet obligations around locks and security. For guidance on using this form, visit South Australia's official renting page.

Tip: Always document communications with your landlord regarding security concerns to ensure you have a record of the discussion.

FAQ Section

1. Can I install additional security devices?Yes, but you should obtain permission from your landlord. Ensure any installations don't damage the property and provide keys or access details to your property manager.
2. What should I do if the landlord isn't maintaining locks?If your landlord fails to fulfill their obligations, you can submit a Notice to Remedy Breach. Persisting issues may be escalated to the South Australian Civil and Administrative Tribunal (SACAT).
3. Who handles emergency repairs?Emergency repairs, including issues affecting security, should be addressed immediately. Contact your landlord or property manager, and refer to Section 68 of the Residential Tenancies Act 1995 for emergency repair procedures.

How To Section

1. How to request a lock replacement
   1. Contact your landlord or property manager and explain the need for the lock replacement.
   2. Submit a formal request in writing, detailing the issues with current locks and any supporting evidence.
2. How to handle being locked out
   1. Contact your landlord or property manager immediately to discuss access to spare keys.
   2. If outside normal hours, refer to your tenancy agreement for emergency contacts, or consider hiring a locksmith at your expense.

Key Takeaways

• Know your rights and responsibilities regarding property security under the Residential Tenancies Act 1995.
• Communicate effectively with your landlord for any lock or security issues.
• Understand the forms and processes to address security-related tenancy breaches effectively.

Need Help? Resources for Renters

If you require further assistance, consider reaching out to these resources:

• SA Rental Housing Service
• South Australian Civil and Administrative Tribunal (SACAT)
• Tenants' Information and Advocacy Service (TIAS)

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[1] Residential Tenancies Act 1995 (SA)

[2] South Australian Civil and Administrative Tribunal (SACAT)

[3] South Australia's official renting page

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