Security and Locks for Renters in South Australia

As a renter in South Australia, understanding your rights and responsibilities regarding security, locks, and safety is crucial. Whether you're concerned about who has access to your property or your obligations regarding lock maintenance, this article covers the vital information you need.

Understanding Your Rights and Responsibilities

Who is responsible for changing locks?

In South Australia, landlords are responsible for ensuring that the property is reasonably secure^[1]. However, tenants also play a role. You should not make any alterations, including changing locks, without the landlord's consent. If everyone agrees, it's essential to provide a key to all parties.

When can a tenant change the locks?

Tenants can only change the locks with the landlord's written permission or if there’s an emergency where it’s necessary to secure the property. If you do change the locks, you must provide a copy of the new key to the landlord promptly.

What happens if I lose my keys?

If you lose your keys, you may need to cover the costs of replacing them or changing the locks. Communicate with your landlord immediately to arrange a solution and prevent unauthorised access.

Ensuring Security and Safety

• Check that all locks, doors, and windows are working correctly when moving in.
• Notify your landlord promptly if any locks or security devices need repair.
• Keep a record of all communications with your landlord about security issues for future reference.

Maintaining a secure home ensures peace of mind and fulfills both your and your landlord's obligations under the law.

Dealing with Disputes

If issues arise, such as disagreements about lock changes or unauthorized entries, you can apply to the South Australian Civil and Administrative Tribunal (SACAT) for resolution. They can make orders regarding the securing of premises and compliance with tenancy agreements. Learn more at the SACAT website.

Need Help? Resources for Renters

If you need assistance, several resources can help:

• Consumer and Business Services - Offers advice and forms for tenant and landlord interactions.
• South Australian Civil and Administrative Tribunal (SACAT) - Handles disputes and enforces rental laws.
• Community legal centres - Provide free legal advice for tenant-related issues.

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1. What can I do if my landlord refuses to fix a broken lock?

   If your landlord refuses to repair a broken lock, you can issue a formal request for repairs. If this fails, consider applying to SACAT for an order requiring your landlord to maintain the security of the property.

2. Is my landlord allowed to have a spare key to my rental property?

   Yes, landlords can retain a key, but they must respect your privacy and can only enter the property under specific conditions outlined in the Residential Tenancies Act 1995.

3. What is considered an emergency repair?

   Emergency repairs include those necessary to ensure the property's security, such as fixing a broken external door lock, particularly if it compromises safety.

1. How to request a lock change from your landlord
   1. Step 1: Explain the reason for the lock change in writing to your landlord.
   2. Step 2: Present any necessary security concerns and the benefits of the proposed change.
   3. Step 3: Offer to bear or share the cost if applicable to encourage agreement.

Key points to remember include maintaining communication with your landlord about security concerns and understanding when and how you can legally change locks. Regularly check all locks and report any issues promptly to ensure the property's safety.

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