Free Legal Help for Security and Locks in SA

As a renter in South Australia, ensuring your rental home is secure and safe is crucial. Whether you're facing lock issues or security concerns, legal assistance is available to help you navigate these situations.

Understanding Your Rights and Responsibilities

In South Australia, the Residential Tenancies Act 1995 outlines both tenant and landlord responsibilities regarding security. As a tenant, you're entitled to a secure premises, but you might need to seek permission for any changes to locks or security systems.

Common Security Issues

  • Broken or malfunctioning locks
  • Unauthorized access by landlords
  • Disputes over lock changes

Free Legal Assistance Options

If you encounter these or other security-related issues, various services in South Australia can assist.

Legal Services Commission of South Australia

The Legal Services Commission offers free legal advice and assistance on tenancy issues, including disputes about locks and security.

South Australian Civil and Administrative Tribunal (SACAT)

SACAT handles disputes between tenants and landlords regarding security or lock issues. You can apply to SACAT if you believe your rights are being violated.

Forms and Applications

  • Form 2 - Notice of intention to enter premises: Use this form if a landlord wishes to access your property for lock changes or security assessments. Available at sa.gov.au.

These services can guide you through the process of resolving security disputes and provide support if you decide to escalate the issue legally.

  1. What are my rights if I want to change the locks? As a renter, your rights regarding lock changes are protected under the Residential Tenancies Act 1995. Usually, you'll need landlord consent to alter locks.
  2. Can my landlord enter without notice? No, landlords need to provide written notice before entering unless there's an emergency. You can challenge unauthorized entries at the South Australian Civil and Administrative Tribunal.
  3. Where can I seek advice for security disputes? Contact the Legal Services Commission or your local community legal centre for initial advice.
  1. How to report a broken lock in a rental property?

To report a broken lock, you should: Review the terms of your lease to understand the procedure.

  1. Notify your landlord or property manager in writing, ensuring you describe the issue clearly.
  2. Request prompt repairs, offering to provide access at a convenient time.
  1. How to apply to SACAT for a security-related issue?

Applying to SACAT involves the following steps:

  1. Complete the relevant application form available via the SACAT website.
  2. Provide necessary documentation supporting your claim.
  3. Submit your application and await further instructions from SACAT.

Need Help? Resources for Renters

For additional support, consider reaching out to:


  1. "Fair Trading Act 1987 (Cth)" - Federal Law relevant to rental protections. Available at legislation.gov.au.
  2. "Residential Tenancies Act 1995 (SA)" - Key legislation governing tenancy rights and obligations. Available at legislation.sa.gov.au.
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.