Understanding Tenant Security Obligations in Queensland

As a renter in Queensland, understanding your rights and responsibilities concerning security, locks, and safety is crucial to ensuring a safe and compliant living environment. In this guide, we'll explore the key aspects of tenant security obligations, including legal requirements for locks and safety measures.

Tenant Security and Safety Obligations in Queensland

Queensland's rental laws, defined under the Residential Tenancies and Rooming Accommodation Act 2008, outline the responsibilities of tenants and landlords to maintain a secure property. This includes ensuring that the property is reasonably secure, with locks in good working order.

Understanding Lock and Key Requirements

Under Queensland law, landlords must provide and maintain locks to ensure the property is reasonably secure. Both landlords and tenants should agree on the level of security necessary for the premises. If you, as a tenant, wish to change locks for your safety, it's essential to seek your landlord's permission first.

What To Do If Security Is Compromised

If you find that a lock is broken or if you've lost a key, report it to your landlord as soon as possible. This allows the landlord to take the appropriate steps to rectify the situation, ensuring your continued safety and compliance with legal obligations.

Permission and Notification for Changing Locks

Should you need to change locks without prior approval due to an emergency, Queensland law states you must provide your landlord with a copy of the new key immediately after doing so.

For any changes to security, maintain open communication with your landlord to prevent potential disputes and to ensure compliance with tenancy laws.

Relevant Forms and Procedures

In situations where security or key access is a concern, there are specific forms and procedures to follow:

  • Form 9 – Entry Notice: If a landlord needs to access the property to address security concerns, they should provide a completed Form 9 Entry Notice, typically giving at least 24 hours' notice in non-urgent situations. However, in emergencies, notice periods may be waived.

Ensure you understand these procedures to effectively manage your rental situation.

Need Help? Resources for Renters

If you face disputes or need support regarding residential tenancy security obligations, several resources can assist:


  1. What should I do if my landlord refuses to change a faulty lock? If your landlord refuses to address security issues like a faulty lock, you can seek assistance from the Residential Tenancies Authority (RTA) in Queensland or file a dispute with the Queensland Civil and Administrative Tribunal (QCAT).
  2. Can I install a security system in my rental property? You typically need permission from your landlord to install a security system. Ensure any modifications comply with the rental agreement and no structural changes occur without consent.
  3. Is my landlord obligated to provide window locks? Landlords are generally required to ensure the rental property is reasonably secure, which may include providing window locks, especially if they are considered a necessary security feature.
  1. How to change locks on a rental property in Queensland
    1. Step 1: Assess the Need - Determine if changing the locks is necessary, such as after a lost key or tenant safety concerns.
    2. Step 2: Seek Landlord Approval - Request permission from your landlord, explaining the reason for the lock change.
    3. Step 3: Arrange for Locksmith Services - If approved, hire a professional locksmith to change the locks to ensure they meet security standards.
    4. Step 4: Provide a Key to the Landlord - After changing the locks, immediately provide a copy of the new key to your landlord unless otherwise agreed.

Key Takeaways

  • Both tenants and landlords have responsibilities to maintain security in a rental property in Queensland.
  • Always communicate with your landlord before making security changes to avoid legal issues.
  • Use official resources such as the RTA and QCAT for guidance and dispute resolution.

1. Residential Tenancies and Rooming Accommodation Act 2008

2. Form 9 Entry Notice

Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.