Understanding Security Responsibilities in Queensland Rentals

As a renter in Queensland, ensuring the security and safety of your rental property is a shared responsibility between you and the landlord. This guide will navigate you through your rights and obligations concerning locks, keys, and overall security.

Security Obligations for Queensland Renters

The Residential Tenancies and Rooming Accommodation Act 2008 outlines the legal framework for security obligations in rental properties in Queensland. Under this Act, both landlords and tenants have certain duties to maintain the property's safety.

Key Security Responsibilities

  • Landlord Responsibilities: Landlords must ensure the property is secure. This includes providing locks, keys, and security devices necessary for the tenant's safety.
  • Tenant Responsibilities: Tenants are responsible for keeping keys safe and notifying the landlord of any security concerns or breaches.

Changing Locks

If you believe the locks need changing due to security concerns, here's what you need to know:

  • Landlord Permission: Always seek the landlord's permission before changing locks, except in emergencies.
  • Cost Responsibility: Typically, tenants bear the cost unless otherwise agreed with the landlord.

Filing a Security Concern

If you encounter security issues, follow these steps:

  1. Notify your landlord immediately through written communication, highlighting the specific concern.
  2. If unresolved, consider filing a dispute with the Residential Tenancies Authority (RTA).
  3. Prepare a case for the Queensland Civil and Administrative Tribunal (QCAT) if further action is required.
Always keep copies of all written communications and documents related to your rental security issues.

FAQ Section

  1. Can I change the locks without my landlord's permission?

    No, you need your landlord's consent unless it's an emergency.

  2. What should I do if I lose my keys?

    Inform your landlord immediately. You may be charged for replacement keys.

  3. Who pays for lock repairs?

    Costs for lock repairs generally fall to the landlord, except if the damage was caused by the tenant.

Need Help? Resources for Renters


  1. Residential Tenancies and Rooming Accommodation Act 2008: Legislation Link
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.