Help for Privacy & Entry Rights in QLD

As a renter in Queensland, it's important to understand your rights regarding privacy and landlord entry to your rental property. If you're facing issues like unauthorized entry or breaches of privacy, knowing where to get help can provide peace of mind and legal support. This article outlines resources and steps to protect your rights effectively.

Understanding Your Privacy and Entry Rights

The Residential Tenancies and Rooming Accommodation Act 2008 governs the rights and responsibilities of landlords and tenants in Queensland. This legislation includes specific rules about when and how often a landlord can enter your rental property.

When Can a Landlord Enter Your Property?

  • To carry out repairs or maintenance: With at least 24 hours' notice.
  • To inspect the property: No more than once every 3 months, with at least 7 days' notice.
  • In an emergency: Immediate access if necessary.

If a landlord enters your property without following these guidelines, you have the right to address these breaches.

Steps to Take if Your Privacy is Breached

Tip: Keep a record of any unauthorized entries, including dates, times, and any written communication.
  • Document the Incident: Write down details of the unauthorized entry.
  • Communicate with Your Landlord: Discuss the issue with your landlord first. Reference specific rights outlined in the Residential Tenancies and Rooming Accommodation Act 2008.
  • File a Complaint: If unresolved, consider submitting a Dispute Resolution Request to the Residential Tenancies Authority (RTA). This form helps mediate between you and your landlord.

Reach Out for Assistance

If direct communication doesn't resolve the breach, it's important to seek legal advice or mediation services.

  • Tenant Advice and Advocacy Service: Provides free advice and support for tenants. Access their resources here.
  • Legal Aid Queensland: Offers legal assistance for eligible individuals. Learn more about their services here.
  • Queensland Civil and Administrative Tribunal (QCAT): You may apply to QCAT for legal decisions if mediation fails. Visit their official site.
  1. FAQ Section

    1. What are my privacy rights as a renter in Queensland?

      Your rights are protected under the Residential Tenancies and Rooming Accommodation Act 2008, which provides specific rules on when and how your landlord can enter your property.

    2. How can I legally challenge a landlord's unauthorized entry into my rental?

      Start by documenting incidents, communicating with your landlord, and if unresolved, file a Dispute Resolution Request with the RTA.

    3. Who can assist me if my landlord continues to breach privacy laws?

      Apart from the RTA, you can seek help from Tenant Advice and Advocacy Service or Legal Aid Queensland.

  2. How To Section

    1. How to file a Dispute Resolution Request in Queensland

      Step 1: Gather evidence of unauthorized entries.

      Step 2: Complete the RTA Dispute Resolution Request form.

      Step 3: Submit the form to the RTA and await mediation.

  3. Key Takeaways

    • Understand your rights under the Residential Tenancies and Rooming Accommodation Act 2008 for privacy and entry.
    • Always document any breaches and communicate with your landlord as a first step.
    • Use state resources like the RTA and QCAT for unresolved issues.
  4. Need Help? Resources for Renters

    For additional support, you can contact:


[1] Residential Tenancies and Rooming Accommodation Act 2008 (Qld). Available at: https://www.legislation.qld.gov.au/view/html/inforce/current/act-2008-073
[2] Fair Trading Act 1987 (Cth). Available at: https://www.legislation.gov.au/Series/C2004A03421

Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.