Free Legal Help for Renters in Queensland

Renting in Queensland can sometimes present challenges, especially when it comes to understanding your rights regarding rent, bonds, and holding deposits. Fortunately, there are avenues available for renters seeking legal aid without the cost.

Understanding Your Legal Rights

In Queensland, renters have specific rights and obligations under the Residential Tenancies and Rooming Accommodation Act 2008. This legislation outlines the rules regarding rent increases, bond disputes, and eviction processes. Knowing these rights can help prevent and resolve conflicts with landlords.

Legal Resources Available

If you're facing issues related to rent or bond, several resources can provide guidance and support:

  • Tenants Queensland: Offers free advice and information services to tenants struggling with rental issues. They can help clarify your rights and guide you through disputes.
  • Legal Aid Queensland: Provides free legal assistance for eligible renters. This service includes advice on handling disputes and understanding your legal responsibilities.
  • Queensland Civil and Administrative Tribunal (QCAT): Handles tenancy disputes. If you've exhausted all other avenues, applying to QCAT for resolution might be necessary.

Filing for Dispute Resolution

If you find yourself in a dispute over your bond, it's crucial to follow the correct procedures:

  1. Complete a Return of Bond form, if you've come to an agreement with your landlord. If there's a dispute, try to resolve it through negotiation first.
  2. If necessary, lodge a Dispute Resolution Request with the Residential Tenancies Authority (RTA). This service offers a free conciliation process.
  3. Failing conciliation, you may need to lodge an application with QCAT for a determination.
Tip: Always keep records of correspondence and agreements with your landlord as evidence in disputes.

Need Help? Resources for Renters

If you need further assistance, reach out to the following organisations:


  1. What rights do I have when my landlord wants to increase the rent? In Queensland, rent can only be increased if certain conditions under the tenancy agreement and the Residential Tenancies and Rooming Accommodation Act 2008 are met, such as providing adequate written notice to the tenant and following the agreed process in the lease.
  2. How can I dispute a decision about my bond? You can first try to resolve the issue directly with your landlord. If this fails, lodge a Dispute Resolution Request with the Residential Tenancies Authority, which offers a free conciliation service.
  3. What can I do if I'm facing eviction? Review the eviction notice carefully to ensure it's legal. Seek advice from agencies like Tenants Queensland or Legal Aid Queensland. If needed, and time allows, you can appeal to QCAT for a fair review.

  1. How to dispute a rent increase in Queensland
    1. Review the written notice to ensure it complies with legal requirements.
    2. Contact your landlord to discuss and negotiate the increase if you believe it's unreasonable.
    3. If negotiation fails, seek advice from Tenants Queensland or lodge a conciliation request with the RTA.

Key Takeaways

Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.