Free Legal Help for Rental Standards in Queensland

As a renter in Queensland, ensuring that your rental property meets minimum standards and is habitable is your right. When issues arise, understanding where to turn for free legal help can be crucial. Here's how you can protect your rights and seek assistance regarding minimum standards and habitability in Queensland.

Your Rights Under Queensland Law

The Residential Tenancies and Rooming Accommodation Act 2008 outlines the obligations of landlords to maintain rental properties in a manner that is safe and in good repair. This means properties must meet health and safety regulations and provide essential amenities.

What Qualifies as Minimum Standards?

Minimum standards for a rental property in Queensland generally include:

  • Structural soundness
  • Functioning locks and security measures
  • Safe electrical and gas systems
  • Adequate ventilation
  • Supplied water and plumbing
  • Sealed windows and doors to protect against weather

If these standards aren't met, renters may be entitled to repairs or compensation.

Steps to Take if Your Rental Isn't Up to Standard

  1. Document the Issues: Take photos or videos and keep a record of problems.
  2. Contact Your Landlord: Communicate issues in writing and request repairs.
  3. Use Form 11: If repairs aren't made, submit a Form 11 - Notice to Remedy Breach to your landlord, requesting action within a specified timeframe.
  4. Seek Mediation: If unresolved, request free dispute resolution through the Residential Tenancies Authority (RTA).
  5. Apply to QCAT: As a last resort, file an application with the Queensland Civil and Administrative Tribunal (QCAT) for meditative intervention.
Tip: Engage with free community legal services to help guide you through the process and achieve meaningful outcomes.

FAQ Section

  1. What can I do if my landlord ignores a repair request? If repairs are ignored, use a Form 11 to formally request remedy. Unresolved issues can be escalated to the RTA and eventually QCAT for dispute resolution.
  2. Are there specific timeframes for landlords to make repairs? Yes, urgent repairs should be addressed promptly, while non-urgent repairs must be done within a reasonable timeframe as specified in the Form 11.
  3. Can I withhold rent if repairs aren't made? No, withholding rent is not advised as it could breach your lease. Instead, follow formal dispute resolution processes.

Need Help? Resources for Renters

If you need assistance, here's where you can find support:


1. The Residential Tenancies and Rooming Accommodation Act 2008 - Queensland government legislation on rental laws.
2. Form 11 - Notice to Remedy Breach - Official form for Queensland tenants to request repairs.
3. Queensland Civil and Administrative Tribunal (QCAT) - Queensland tribunal for resolving tenancy disputes.

Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.