Top Tenant Issues with Habitability in Queensland

Renting a house or apartment in Queensland comes with its own set of challenges, especially when it comes to maintaining minimum standards and habitability. Knowing your rights can significantly improve your living conditions and help you address issues more effectively. In Queensland, tenancy laws outlined in the Residential Tenancies and Rooming Accommodation Act 2008 protect renters. Here’s a closer look at the top issues tenants face and how to tackle them.

Common Habitability Concerns in Queensland

1. Repairs and Maintenance Delays

One of the most common issues faced by tenants is the delay in necessary repairs and maintenance work. According to Queensland law, landlords must ensure that their rental properties are fit to live in and in a reasonable state of repair. Whether it's a leaky tap, faulty locks, or broken electrical fittings, it is the landlord’s responsibility to address these issues.

2. Inadequate Heating, Cooling, or Ventilation

In Queensland’s varied climate, adequate heating and cooling are essential for comfortable living. Failing to provide these elements can compromise tenant wellbeing. Tenants should raise concerns with landlords, ideally providing evidence of discomfort or health implications.

3. Pest and Infestation Problems

Pests like cockroaches, rodents, and termites can be a serious concern, impacting not only comfort but also health. landlords should conduct regular pest control inspections and treatments, particularly if the issues are pervasive or were present before the tenant moved in.

4. Structural Issues

Problems like a leaking roof, cracks in walls, or deteriorating floors need urgent attention. These issues can compromise the safety of the property and become more expensive to fix if left unchecked. Tenants have the right to demand prompt repairs for such significant concerns.

5. Water Supply and Plumbing

Adequate and reliable water supply is another critical standard. Issues such as poor water pressure, clogged pipes, or unreliable hot water supply should be immediately addressed by the landlord.

How to Address Habitability Issues

  1. Document the Problem: Take photos and notes regarding the issues, including dates and any communication with the landlord.
  2. Notify Your Landlord: Use the official Request for Repairs form to formally alert your landlord of the issue.
  3. Apply to the Tribunal: If unresolved, apply to the Queensland Civil and Administrative Tribunal (QCAT) for a resolution. You can do this by completing a Tenancy Dispute Application Form.
Always keep copies of all documents and communications for your records.

Need Help? Resources for Renters


  1. What should I do if my landlord refuses to make necessary repairs? If your landlord refuses repairs, use the official Request for Repairs form and seek guidance from the RTA. If necessary, apply to QCAT for a resolution.
  2. Am I allowed to withhold rent if my rental property is in poor condition? Generally, withholding rent can lead to eviction. Instead, report the issues and follow the appropriate channels for resolution, such as the RTA or QCAT.
  3. How do I prove that my rental property does not meet minimum standards? Document the issues thoroughly with photos and written descriptions, and report them to the landlord. If unresolved, use this evidence for tribunal applications.
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.