Risks Renters Face With Public & Social Housing in NSW

In New South Wales, renters living in public and social housing often face unique challenges and risks. Understanding these issues and knowing your rights can make a significant difference in your renting experience. This article will explore common risks and provide valuable guidance on navigating these challenges effectively.

Understanding the Risks

Renters in public and social housing may encounter various risks, including maintenance issues, rent increases, and tenancy disputes. Here's a closer look at these challenges:

Maintenance Problems

One of the most significant risks is the delay in repairs or inadequate maintenance, which can affect living conditions. Under the Residential Tenancies Act 2010, landlords are obligated to maintain premises in a reasonable state of repair1.

Rent Increases

While living in public and social housing, you may face unexpected rent increases. Renters should understand their rights regarding notice periods and the ability to contest unreasonable increases. The Residential Tenancies Act 2010 mandates clear guidelines on how and when rent can be increased2.

Tenancy Disputes and Threat of Eviction

Disputes can arise over various issues, leading to tensions between renters and housing providers. In some cases, this might result in eviction threats. Understanding the process and your rights is crucial. Tenants can apply to the NSW Civil and Administrative Tribunal (NCAT) for dispute resolution3.

What You Can Do

  • Maintain open communication: If you encounter issues, reach out early and clearly to your housing provider or landlord.
  • Know your rights: Familiarize yourself with NSW tenant laws such as the Residential Tenancies Act 2010.
  • Document everything: Keep records of communication, notices, and repairs for future reference.

Need Help? Resources for Renters

If you require further assistance or legal advice regarding public and social housing issues in New South Wales, consider the following resources:


  1. What can I do if my landlord delays repairs? You can issue a written request for urgent repairs. If neglected, you may apply to the NSW Civil and Administrative Tribunal for orders.
  2. How much notice must I receive for a rent increase? In NSW, the landlord must provide at least 60 days' written notice before a rent increase can take effect.
  3. How can I challenge an unfair eviction notice? You can apply to the NCAT to dispute the eviction if it seems unjust or in violation of the Residential Tenancies Act 2010.
  4. Where can I find legal forms for tenancy disputes? Forms can be found on the legislation.nsw.gov.au under the Residential Tenancies Act 2010 section.
  5. Can I appeal a decision made by NCAT? Yes, you can apply for a review or appeal of NCAT's decision depending on the situation and subject to their regulations.

Key Takeaways

  • Understand your rights under the Residential Tenancies Act 2010.
  • Keep communication open with your landlord to resolve issues swiftly.
  • Seek assistance from legal resources if needed.

  1. Fair Trading Act 1987 (Cth), legislation.gov.au.
  2. Residential Tenancies Act 2010 (NSW), legislation.nsw.gov.au.
  3. NSW Civil and Administrative Tribunal (NCAT), nsw.gov.au.
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.