Rental Breaches and Compensation in NSW

As a renter in New South Wales, it is crucial to know your rights and what protections are available when facing lease breaches or the need for compensation. Understanding the framework set by the Residential Tenancies Act 2010 can help you navigate these situations effectively.

Understanding Lease Breaches

When a landlord or tenant does not adhere to the terms of the lease agreement, it is known as a lease breach. Common breaches include failure to repair property issues, unauthorized changes to the rental property, or failure to pay rent on time. In New South Wales, the Residential Tenancies Act 2010 outlines the rights and obligations of both parties to manage breaches appropriately.

Common Types of Breaches

  • Failure to Pay Rent: Rent must be paid according to the lease terms, typically weekly, fortnightly, or monthly.
  • Property Damage: Tenants must avoid damaging the property intentionally or through negligence.
  • Unauthorized Changes: Making modifications without landlord consent can result in a breach.

Compensation for Breaches

As a tenant, you may be entitled to compensation if the landlord breaches the lease. This compensation covers expenses incurred due to the breach, such as repair costs if the landlord failed to maintain the property. To claim compensation, you may need to apply to the NSW Civil and Administrative Tribunal (NCAT).

Steps to Seek Compensation

  • Gather Evidence: Document issues, communications, and incurred expenses due to the breach.
  • Attempt Resolution: Contact your landlord to resolve the issue directly.
  • Apply to NCAT: If resolution fails, lodge a formal application using the NCAT online service.
If facing a dispute, consider seeking advice from a tenant advocacy service before applying to NCAT.
  1. What should I do if my landlord is in breach? If you suspect a breach, start by communicating with your landlord. If unresolved, you can escalate the matter to NCAT for adjudication.
  2. Are landlords obligated to fix damages? Yes, landlords must maintain the property in a reasonable state of repair per the lease terms and the Residential Tenancies Act 2010.
  3. Can I withhold rent if repairs aren't made? Legally, rent cannot be withheld. Instead, address the breach through NCAT if repairs are delayed or ignored.
  1. How to apply for compensation through NCAT
    1. Step 1: Gather all necessary evidence - Collect receipts, photos, and correspondence related to the breach.
    2. Step 2: Make an application - Submit your claim through the NCAT website.
  • Recognize the type of breach and gather supporting evidence.
  • Attempt resolution directly with your landlord before escalating the situation.
  • If needed, apply to NCAT for compensation or tribunal intervention for unresolved breaches.

Need Help? Resources for Renters


  1. Residential Tenancies Act 2010 (NSW) - legislation.nsw.gov.au
  2. NSW Fair Trading - fairtrading.nsw.gov.au
  3. NSW Civil and Administrative Tribunal (NCAT) - ncat.nsw.gov.au
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.