Legal Assistance for Tenant Harassment in NSW

As a renter in New South Wales, experiencing harassment or misconduct from your landlord can be extremely stressful. Fortunately, there are clear legal pathways to seek help and address these issues. This article will guide you through understanding your legal rights and how to get support if you're facing landlord misconduct.

Understanding Tenant Harassment and Misconduct

In New South Wales, tenant protections are governed by the Residential Tenancies Act 2010. It outlines the rights and responsibilities for both tenants and landlords, ensuring a fair renting environment. Harassment or misconduct may include repeated unlawful entry, threats, or failure to carry out urgent repairs.

Signs of Landlord Misconduct

  • Entering your property without proper notice
  • Threatening eviction without legal grounds
  • Refusing to make necessary repairs on time

Steps to Address Harassment and Misconduct

If you face any form of harassment, taking immediate action is vital. Here are some steps you can follow:

  1. Keep Records: Always document incidents, including time, date, and detailed descriptions. Keep copies of all communications.
  2. Communicate: Try to resolve the issue by contacting your landlord directly. Clearly explain the problem and provide evidence.
  3. Lodge a Formal Complaint: If communication fails, you can lodge a formal complaint with NSW Fair Trading.

Applying to the NSW Civil and Administrative Tribunal (NCAT)

If your situation remains unresolved, you might consider applying to the NSW Civil and Administrative Tribunal (NCAT) for orders against the landlord. NCAT can hear disputes regarding breaches of the Residential Tenancies Act 2010.

Important Forms and Documents

In navigating disputes, certain forms may be critical:

  • Application for Tenant Remedy: Use this form to apply for orders against a landlord. Available from NCAT.
  • Complaint Form: Submit this to NSW Fair Trading to initiate a formal investigation.
Tip: Preparation is key. Be thorough with your documentation and evidence to strengthen your case.

Need Help? Resources for Renters

Several resources are available to assist New South Wales renters:


  1. What actions constitute landlord harassment in NSW? Harassment can include unwarranted property entry, constant threats, or not addressing urgent repairs.
  2. How can I document landlord misconduct? Keep detailed notes and evidence, such as emails, letters, and photos of misconduct instances.
  3. Where can I get legal assistance as a tenant? Contact the Tenants' Union of New South Wales or LawAccess NSW for support and guidance.
  1. How to file a complaint about landlord harassment
    1. Document each instance of harassment thoroughly.
    2. Attempt to resolve the dispute directly with your landlord.
    3. If unresolved, submit a complaint through the NSW Fair Trading website.

In dealing with landlord misconduct, remember these key takeaways:

  • Understand your rights under the Residential Tenancies Act 2010.
  • Keep detailed records and try to resolve issues amicably first.
  • Contact relevant authorities if problems persist.

1. Residential Tenancies Act 2010 2. NSW Civil and Administrative Tribunal (NCAT) 3. NSW Fair Trading - Lodge a Complaint
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.