Handling Landlord Harassment in NSW

Dealing with harassment or misconduct by a landlord can be stressful. Understanding your legal rights and knowing how to handle such situations gracefully is essential, especially in New South Wales. As a renter, you're protected under the Residential Tenancies Act 2010. This article will guide you through the necessary steps to address any inappropriate conduct by your landlord.

Understanding Landlord Harassment and Misconduct

Landlord harassment can involve various behaviors, including entering your rental without permission, making threats, or interfering with your quiet enjoyment of the property. Such misconduct is not only intrusive but illegal under NSW law.

Steps to Address Harassment

  1. Document Everything: Keep detailed records of all interactions with your landlord, including dates, times, and a description of events.
  2. Send a Written Notice: Communicate clearly with your landlord about the behaviors that are unacceptable and ask them to stop. Make sure to send your notice in writing, and keep a copy for your records.
  3. Contact Fair Trading: If the behavior continues, reach out to NSW Fair Trading for guidance. They provide resources and assistance for renters facing issues.
  4. Apply to the Tribunal: If necessary, you can file an application with the NSW Civil and Administrative Tribunal (NCAT) for a formal resolution.

Know Your Rights Under NSW Law

Under the Residential Tenancies Act 2010, renters in New South Wales have the right to privacy and peaceful enjoyment of their home. Any breaches can be taken seriously, and tenants are encouraged to seek legal advice when their rights are infringed.

Key takeaway: Always communicate issues in writing and seek advice early if conflicts arise with your landlord.

Need Help? Resources for Renters


  1. What constitutes landlord harassment in NSW? Harassment can include repeated unwanted visits, intimidation, or failing to carry out agreed or necessary repairs.
  2. How can I report landlord misconduct? Start by documenting the misconduct and send a complaint to your landlord in writing. If unresolved, contact NSW Fair Trading or apply to NCAT.
  3. Can my landlord enter my home without permission in NSW? No, except in emergencies. They must give you at least 24 hours' notice for most other entries.
  1. How to file a complaint with NCAT in NSW
    1. Step 1: Gather Evidence: Collect all documentation of the harassment or misconduct, including correspondence, photos, and witness statements.
    2. Step 2: Complete the Application Form: Visit the NCAT website to download and fill out the tenancy application form.
    3. Step 3: Submit Your Application: Lodge your application online, by post, or in person at your nearest NCAT Registry using the instructions on their website.
    4. Step 4: Prepare for the Hearing: Once your application has been submitted, prepare by organizing your evidence and outline your arguments concisely.
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.