Help for Ending Tenancy in New South Wales

New South Wales renters, whether you're dealing with an imminent move or navigating the complexities of ending a tenancy, it's important to know where to turn for trustworthy support and resources. This guide outlines who to contact and which forms are essential in facilitating a smooth transition.

Understanding Your Rights and Responsibilities

In New South Wales, the Residential Tenancies Act 2010 governs the relationship between tenants and landlords. Familiarizing yourself with this legislation is crucial, especially when ending a tenancy, as it covers notice periods, bond returns, and dispute resolutions.

Key Forms and Notices

To end your tenancy correctly, specific forms need to be completed and submitted:

  • Notice of Termination: Use this form if you intend to leave the property. Ensure you provide the required notice period according to your lease.
  • Condition Report: Required for the refund of your bond. This report should reflect the condition of the property at the beginning and end of your tenancy.
  • Rental Bond Refund Claim: File this form to claim back your bond. It is essential to resolve any condition disputes before submission.

All forms can be downloaded from the Service NSW website.

Finding Help and Support

Community Legal Centres

Community Legal Centres across NSW provide free legal advice and information for renters experiencing tenancy issues. They offer assistance if disputes arise with landlords over bond claims, property repairs, or eviction notices.

Tenant Advocacy Services

Tenants' Union of NSW offers comprehensive advice on tenancy rights and may provide representation in disputes where necessary.

NSW Civil and Administrative Tribunal (NCAT)

The NSW Civil and Administrative Tribunal is the key body for resolving disputes between tenants and landlords. If direct negotiation does not resolve your issue, lodging an application with NCAT may be the next step. Learn more about their process at the NCAT website.

  1. FAQ Section:
    1. How do I give notice to my landlord?

      Notices must be in written form and comply with the notice periods specified in the lease agreement or the Residential Tenancies Act 2010.

    2. Can my landlord refuse to return my bond?

      Your landlord can dispute the bond return if there are unresolved issues regarding property condition or unpaid rent. Resolution may require filing a dispute at NCAT.

    3. What should I do if my notice is ignored?

      If your notice period ends and your landlord hasn’t acknowledged it, consider seeking advice from a tenancy advocacy service or lodging a complaint with NCAT.

  2. How To Section:
    1. How to File a Notice of Termination

      Follow these steps to ensure your notice of termination is valid:

      • Review your lease for notice period requirements.
      • Complete the notice of termination form accurately.
      • Provide a signed copy to your landlord or managing agent.
      • Retain delivery confirmation, such as an email receipt or postal tracking.
    2. Handling a Bond Dispute

      Steps to address issues around bond disputes:

      • Communicate with your landlord about any differences amicably.
      • Gather all relevant documentation, including the initial condition report.
      • If resolution fails, apply for a review at NCAT.
  3. Key Takeaways
    • Understand your rights and obligations under the Residential Tenancies Act 2010.
    • Ensure all forms are correctly completed and submitted.
    • Utilize resources like Community Legal Centres for additional support.
  4. Need Help? Resources for Renters

    For more information and support in resolving tenancy issues, contact:


Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.