Common Repair Issues for Renters in NSW

Renting a home in New South Wales comes with certain rights and responsibilities, especially regarding repairs and maintenance. Whether it's a leaky roof or a faulty electrical system, it's crucial to understand what issues you're likely to face and how to address them effectively under the Residential Tenancies Act 2010. This article delves into the key repair issues NSW tenants encounter and provides guidance on resolving them.

Understanding Your Rights and Responsibilities

Tenants in NSW have the right to a maintained property. This means landlords must ensure the premises are reasonably fit for habitation. The Residential Tenancies Act 2010 ensures these obligations are met and provides a framework for resolving disputes.

Common Repair Issues

• Leaking Roofs: A common issue during intense rain, a leak must be addressed urgently. Tenants should notify their landlord immediately.
• Blocked Drains: Over time, drains can clog with foreign objects. Tenants should maintain under routine use, but landlords must address significant blockages.
• Faulty Electrical Systems: Electrical faults can pose hazards and should be repaired swiftly. Landlords are responsible for ensuring safe electrics.

Handling Urgent Repairs

Urgent repairs include serious safety threats or property damage, such as gas leaks or dangerous wiring. Tenants can arrange for repairs up to $1,000 and be reimbursed by the landlord. It's essential to communicate and document attempts to contact your landlord before taking this step.

Communication is Key

Addressing repair issues requires clear communication. Emails, written letters, or formal forms should be used to report issues. The NSW Fair Trading provides templates and guidelines to facilitate this process.

Need Help? Resources for Renters

If you're struggling with a repair issue, the NSW Civil and Administrative Tribunal (NCAT) can resolve disputes. Additionally, Tenants' Union of NSW offers valuable advice and representation.

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1. What should I do if my landlord refuses to fix an urgent repair? Tenants can arrange for urgent repairs themselves and seek reimbursement from the landlord, provided the repair cost does not exceed $1,000.
2. Can I break my lease if repairs are not carried out? Tenants may have grounds to terminate the lease if the premises become uninhabitable and the issue remains unaddressed despite reasonable notice.
3. How quickly must my landlord respond to repair requests? For urgent repairs, landlords should act immediately, typically within 24 to 48 hours, while non-urgent repairs should be addressed within a reasonable timeframe.

1. How to report a repair issue to your landlord
   1. Step 1: Document the issue - Take photos or videos of the issue to have evidence of the problem.
   2. Step 2: Contact your landlord - Send a detailed email or letter, attaching the evidence, to your landlord.
   3. Step 3: Follow up - If there's no response, follow up after a reasonable period, reiterating the urgency if needed.

• Key Takeaways:
• Tenants in NSW can arrange urgent repairs up to $1,000 if landlords fail to respond quickly.
• Document every communication regarding repair requests to protect your interests.
• Use official resources, like NSW Fair Trading and NCAT, for guidance and support.

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