Understanding Your Rights Against Landlord Misconduct in ACT

As a renter in the Australian Capital Territory, you deserve to feel safe and respected in your home. However, sometimes disputes can arise where it feels like your landlord might be overstepping their boundaries. It's crucial to understand your rights regarding harassment and landlord misconduct to safeguard your living situation.

What Constitutes Landlord Misconduct?

Landlord misconduct can take many forms, including persistent unwarranted entries, threats, or harassment. It's essential to know that these actions are not permissible under the Residential Tenancies Act 1997.

Examples of Harassment

  • Frequent, unnecessary visits to the property.
  • Intimidating communication or threats.
  • Ignoring requests for urgent repairs as a form of retaliation.

What Actions Can You Take?

If you feel harassed or threatened by your landlord, several steps can help resolve the issue:

Document Everything

Keep a detailed record of all incidents, including dates, times, and descriptions of events. This evidence is crucial if the matter proceeds to a dispute resolution.

Utilize Official Forms

Consider using the Residential Tenancy Application Form to lodge official complaints or applications with the ACT Civil and Administrative Tribunal (ACAT).

Seek a Resolution Through ACAT

The ACT Civil and Administrative Tribunal (ACAT) is the local body responsible for resolving residential tenancy disputes. You can apply for a tribunal hearing if informal negotiations fail.

Know the Legislation

Ensure you understand the protections offered under the Fair Trading Act 1987 (Cth) and the Residential Tenancies Act 1997 to better advocate for yourself.

Frequently Asked Questions

  1. What should I do if my landlord is threatening eviction?

    Ensure you have received a formal notice, check its validity, and seek advice from a tenancy support service.

  2. Can my landlord enter the property without notice?

    No, landlords must provide proper notice and have a valid reason, such as repairs or inspections.

  3. How do I lodge a complaint with ACAT?

    File an application through ACAT, typically using the ACAT's application forms for tenancy disputes.

How to Handle Harassment from Landlords

  1. Step 1: Document the incidents

    Record all communications and actions from your landlord that you perceive as harassment.

  2. Step 2: Communicate clearly

    Send written communication to your landlord addressing your concerns and insist on respectful interactions.

  3. Step 3: Seek mediation or legal advice

    Contact local tenant advocacy groups or legal services for assistance and consider mediation.

Key Takeaways

  • Know your rights under the Residential Tenancies Act 1997.
  • Document every interaction and seek legal guidance as needed.
  • Utilize tenant support services to mediate disputes.

Need Help? Resources for Renters

For further assistance, consider reaching out to these organizations:


  1. [1] Residential Tenancies Act 1997
  2. [2] Fair Trading Act 1987
  3. [3] ACT Civil and Administrative Tribunal (ACAT)
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.