Understanding Bond Refunds and Claims in ACT

As a renter in the Australian Capital Territory (ACT), understanding your rights regarding bond refunds and claims is essential. Bonds are a form of security deposit that landlords require to cover any potential damages or unpaid rent. Knowing how to handle bond refunds and claims can make the end of your lease smoother and more predictable.

What is a Bond?

A bond, also known as a security deposit, is an amount paid at the start of a tenancy. It is held by a third party to ensure compliance with the tenancy agreement. The bond is an important safeguard for landlords in case of damages beyond normal wear and tear or unpaid rent.

How to Lodge and Claim Your Bond

Lodging Your Bond

In the ACT, bonds must be lodged with the ACT Revenue Office using the Rental Bond Lodgement Form. This form must be completed by the landlord within two weeks of receiving the bond money.

Claiming Your Bond

At the conclusion of a tenancy, both parties should agree on the bond refund. If an agreement is reached, the Rental Bond Refund Form is used, which allows the bond to be released accordingly.

If a dispute arises over the bond, the ACT Civil and Administrative Tribunal (ACAT) can be approached to resolve it. Generally, any party can apply to ACAT using the appropriate application form to initiate a resolution process.

Understanding Your Rights

The Residential Tenancies Act 1997 governs bond refunds and claims in the ACT. Key rights include:

• The right to have the bond lodged with the ACT Revenue Office.
• The right to receive a refund of the bond upon termination of the lease, less any legitimate deductions.
• The right to apply to ACAT if there is a disagreement over the bond.

Tip: Keep a record of the condition of the property at move-in and move-out to support your bond claim.

Need Help? Resources for Renters

If you need further assistance, consider reaching out to these resources:

• ACT Civil and Administrative Tribunal (ACAT) - for disputes regarding bonds and other tenancy issues.
• ACT Revenue Office - for lodging and claiming bond forms.
• Tenants' Union ACT - provides free advice and support for renters.

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1. What happens if the landlord doesn't lodge my bond?

   If your landlord fails to lodge the bond within the specified time, you can report this to the ACT Revenue Office or seek assistance from ACAT to ensure compliance.

2. Can my bond be used for unpaid utility bills?

   Yes, the landlord can use your bond to cover outstanding utility bills if it is specified in your lease agreement.

3. How long does it take to get the bond back?

   Once both parties sign the Rental Bond Refund form, the ACT Revenue Office generally processes refunds within a few weeks.

1. How to apply to ACAT for a bond dispute resolution
   1. Step 1: Prepare your case

      Gather all relevant documents, including the lease agreement and correspondence regarding the bond dispute.

   2. Step 2: Complete the ACAT application form

      Fill out the application form available on the ACAT website and submit it.

   3. Step 3: Attend the hearing

      You will be notified of a hearing date, where you can present your case.

Key Takeaways

• Ensure your bond is lodged appropriately with the ACT Revenue Office.
• Use the Rental Bond Refund Form for refunds after tenancy ends.
• ACAT is available to resolve bond disputes.

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