Step-by-Step Guide to Bond Refunds in ACT

If you're a renter in the Australian Capital Territory (ACT), getting your bond refunded can feel overwhelming. Thankfully, understanding the process can ease the way and ensure your rights are protected. This guide will take you through the necessary steps to claim your bond refund effectively.

Understanding the Bond Refund Process in ACT

When your tenancy ends, claiming your bond is a crucial step. In the ACT, bonds are regulated under the Residential Tenancies Act 1997 and are held by the ACT Revenue Office.

Steps to Claim Your Bond Refund

1. Inspect the Property: Conduct a final inspection with your landlord to identify any potential deductions for cleaning or damages.
2. Fill Out the Bond Refund Form: Use the “Bond Refund” form available from the ACT Revenue Office. Ensure all tenants listed on the bond sign the form. You can find the form here.
3. Submit the Form: Lodge the form with the ACT Revenue Office via email or in person. Both landlord and tenant signatures are required.
4. Wait for Processing: The refund process typically takes about 10 working days if there are no disputes.

If you and your landlord disagree on the bond amount, seek guidance from the ACT Civil and Administrative Tribunal (ACAT).

Common Reasons for Bond Deductions

Understanding why a bond might not be fully refunded can help you avoid deductions:

• Unpaid rent
• Property damage beyond normal wear and tear
• Cleaning costs for unclean premises

Need Help? Resources for Renters

For further assistance, contact the following ACT resources:

• ACT Civil and Administrative Tribunal (ACAT) for dispute resolution.
• Tenants' Union ACT for legal advice and support.
• ACT Revenue Office for bond-related queries.

---

1. How long does it take to get a bond refund in ACT? It typically takes around 10 working days if both parties agree on the amount.
2. What happens if my landlord disputes my bond claim? If there is a dispute, contact the ACT Civil and Administrative Tribunal (ACAT) for resolution.
3. Can I get my bond back if I've damaged the property? Your bond may be reduced to cover costs beyond normal wear and tear, but fair wear and tear are expected.

1. How to File a Bond Refund Form in ACT
   1. Download the Form: Grab the Bond Refund form from the ACT Revenue Office website.
   2. Complete and Sign: Ensure all tenants and the landlord sign the form.
   3. Submit the Form: Lodge it with the ACT Revenue Office swiftly.

Key Takeaways

• Ensure your property is clean and undamaged to avoid deductions.
• Both tenant and landlord must agree on the refund amount for a smooth process.
• Contact the ACT Revenue Office or ACAT for disputes.

Categories

General Tenant Rights & Protections Tenancy Agreements & Renewals Rent, Bond & Holding Deposits Moving In & Condition Reports Ending a Tenancy & Moving Out Repairs, Maintenance & Urgent Issues Minimum Standards & Habitability Evictions & Breach Notices Co-Tenancies, Subletting & Shared Housing Discrimination & Equal Housing Access Disability Access & Reasonable Adjustments Utilities, Water & Internet Billing Public, Community & Social Housing Rent Increases & Rent Controls Privacy & Landlord Entry Rules Locks, Keys & Security Obligations Resolving Disputes & Tribunal Processes Harassment, Threats & Landlord Misconduct Boarding Houses, Rooming Houses & Lodgers Caravan Parks & Residential Parks Bond Refunds & Claims Notice Periods & Tenancy Termination Entry Condition Breaches & Compensation Tenant Advocacy & Legal Aid