Issues with Condition Reports in ACT Rentals

For renters in the Australian Capital Territory (ACT), understanding and managing condition reports and inspections are crucial. These aspects of tenancy can impact your living situation and security deposit. However, many renters encounter issues that can complicate this process. In this guide, we'll explore the top challenges tenants face and provide practical steps to address them.

Understanding Condition Reports

Condition reports are essential documents that outline the state of a rental property at the beginning and end of a tenancy. These reports protect both tenants and landlords by clearly documenting any existing damage or wear and tear.

Common Issues Tenants Face

  • Discrepancies in Reporting: Landlords and tenants may disagree on the condition of items listed in the report.
  • Incomplete Reporting: Missing details or overlooked areas can lead to disputes.
  • Timing Issues: Not all tenants receive the condition report promptly.

To manage these issues, tenants should meticulously check every item and detail on the report. Taking photographs or videos can also help document the property's condition.

Inspections: What to Expect

Regular inspections are conducted to ensure the property is well-maintained. However, these inspections can sometimes seem invasive or too frequent.

Addressing Inspection Concerns

  • Excessive Frequency: Familiarize yourself with what constitutes a reasonable inspection frequency under the Residential Tenancies Act 1997.
  • Short Notice: Landlords must provide adequate notice before an inspection, as per ACT regulations.
  • Privacy Invasions: Ensure inspections are conducted respectfully and without intrusion.

Tenants can request changes to inspection times if they conflict with their schedules or privacy is at risk.

Citing Relevant Legislation

The Fair Trading Act 1987 (Cth) and the Residential Tenancies Act 1997 are key legislative documents that protect tenant rights in the ACT. Familiarizing yourself with these laws can empower you in any conflict with your landlord.

  1. What happens if I disagree with a condition report? You can note your disagreements in the report when signing it. Having photographic evidence can strengthen your position.
  2. How often can landlords conduct property inspections? Typically, landlords can conduct inspections once every three months with proper notice, but exact terms should be detailed in your lease agreement.
  3. What should I do if I haven't received my condition report? Contact your landlord or property manager to request a copy immediately, as it's crucial for safeguarding your bond.
  1. How to dispute discrepancies in a condition report

    Tenants may find it necessary to dispute discrepancies noted in a condition report. The following steps can help:

    1. Review the condition report and note any disagreements.
    2. Gather photographic evidence of the property's condition.
    3. Communicate your concerns to the landlord promptly.
    4. If unresolved, apply to the ACT Civil and Administrative Tribunal.

Living in the ACT, staying informed and proactive is critical. Condition reports and inspections are integral parts of your tenancy that require careful attention.

Need Help? Resources for Renters

Here are some resources if you need help:


  1. Fair Trading Act 1987 (Cth): official link
  2. Residential Tenancies Act 1997 (ACT): official link
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.