Navigating Tenancy End and Dispute Resolution in WA

In Western Australia, ending a tenancy smoothly can occasionally hit snags, leading to disputes over issues like bond returns, property damage, and cleaning responsibilities. Understanding your legal rights and responsibilities can significantly ease this process.

Common Tenancy Disputes

When moving out, disputes can arise regarding several issues:

  • Bond Disputes: Often related to deductions made by landlords.
  • Property Condition: Disagreements over the cleaning or repairs required before vacating.
  • Unpaid Rent: Rent owing at the termination of tenancy.

Western Australia's Residential Tenancies Act 1987

The Residential Tenancies Act 1987 governs all aspects of tenancy in WA. It outlines both landlords' and tenants' rights and responsibilities, ensuring fair treatment for all parties involved.

Steps to Resolve Rental Disputes

Resolving disputes should start with negotiation, but if that doesn’t work, further steps include:

  1. Negotiation: Try to resolve disputes directly with your landlord by discussing and documenting all communications.
  2. Bond Disposal Application: Use the Bond Disposal Form to claim your bond back. Accessible at Consumer Protection WA.
  3. Apply to the Magistrate's Court: If negotiations fail, tenants can apply to the Magistrate's Court for a resolution. More details are available on the official website.
"Open communication often helps resolve issues without the need for formal processes."

Dealing with Bond Disputes

Bond disputes are common when ending a tenancy. Tenants may challenge deductions by providing evidence of the property's condition at the start and end of the tenancy.

  1. Complete the Bond Disposal Form: Initiate the refund process via the Bond Administrator at Consumer Protection WA.
  2. Gather Evidence: Take photos and keep receipts for any repairs.

Magistrate’s Court Application

For unresolved disputes, applying to the Magistrate’s Court can be a last resort. Prepare by gathering all necessary documentation, such as tenancy agreements, correspondence, and evidence supporting your claim.

Exiting a Tenancy Cleanly

To minimize disputes:

  • Conduct a thorough cleaning of the premises.
  • Attend to minor repairs you’re responsible for.
  • Meet any contractual obligations listed in your lease agreement.

Need Help? Resources for Renters


  1. What steps can I take if my landlord withholds my bond? Try negotiating first. If that fails, apply for a bond release through the Bond Disposal Form and consider small claims via the Magistrate’s Court.
  2. How do I prepare for a dispute at the Magistrate’s Court? Gather all documentation, including rental agreements, photographic evidence, and correspondence with your landlord.
  3. What are my rights if I'm accused of property damage? Review your entry and exit condition reports. You are only responsible for damage caused beyond 'wear and tear'.
  1. How to claim your bond back in WA?
    1. Step 1: Complete the Bond Disposal Form, available at Consumer Protection WA.
    2. Step 2: Gather evidence, such as entry and exit reports, to support your claim.
    3. Step 3: Reach a compromise, negotiate with your landlord to resolve disputes amicably.
  2. How to prepare for a cleaning dispute?
    1. Step 1: Clean thoroughly, focusing on kitchens and bathrooms.
    2. Step 2: Document the condition, by taking photos before moving out.
    3. Step 3: Provide cleaning receipts, if you opt for professional services.

Resolving disputes efficiently rests on understanding your rights and using available resources. Engage in open discussions with your landlord, and don’t hesitate to seek formal resolution if necessary. Preparing documentation and evidence will support your case if you need to escalate it.

Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.