Navigating Dispute Resolution for Renters in WA

As a renter in Western Australia, understanding your rights around dispute resolution and tribunals is crucial. Whether dealing with a rent increase, eviction, or necessary repairs, knowing how to resolve disputes can empower you to protect your interests.

Understanding Dispute Resolution Processes

Dispute resolution is an essential part of ensuring fair treatment in rental agreements. In Western Australia, the Residential Tenancies Act 1987 provides a framework for handling disputes between tenants and landlords. The process often involves negotiation, mediation, or tribunal hearings.

What is the Residential Tenancies Act 1987?

This Act outlines the rights and obligations of both landlords and tenants. If you're facing issues like unlawful evictions or disagreeing over repairs, this legislation can guide you in asserting your rights.

Steps to Resolve Disputes

  • Case Agreement: Try resolving any issues directly with your landlord first. A friendly discussion might often resolve small misunderstandings or rectify problems quickly.
  • Free Mediation Services: Use services like the Department of Mines, Industry Regulation and Safety (DMIRS) Consumer Protection if discussions fail. They offer a free negotiation service to help you reach an agreement.
  • Apply to the Magistrates Court: If you cannot reach an agreement, consider lodging an application with the Magistrates Court of Western Australia. They handle disputes related to the Residential Tenancies Act.

Important Forms and How to Use Them

Various forms might be needed during tenancy disputes. Here's a quick guide:

  • Form 1A: Notice of Termination for Breach – Use this if your landlord breaches your rental agreement. Submit it once issues are not addressed after initial communications. More details are available here.
  • Form 2: Court Application – When mediation doesn't resolve the issue, complete and lodge this form for a tribunal hearing. Find the form and details on lodging here.
Please ensure all submissions of forms to the tribunal are accurate and as per specified guidelines to avoid unnecessary delays.

FAQ Section

  1. What should I do if my landlord increases rent unjustly?

    Review whether the increase follows the rules under the Residential Tenancies Act. You can negotiate or apply to the Magistrates Court if it's unjustified.

  2. How do I apply for a tribunal hearing?

    Please fill out and submit Form 2 to the Magistrates Court. Ensure you have evidence supporting your claim.

  3. Can I be evicted without notice?

    No, eviction without proper notice is usually unlawful under the Residential Tenancies Act 1987.

  4. What is considered a 'breach' by a landlord?

    Common breaches include failing to undertake agreed repairs or illegally increasing rent.

  5. Where can I mediate if negotiation fails?

    Contact DMIRS Consumer Protection for a free mediation service.

How To Section

  1. How to handle a repair issue dispute
    1. Contact the landlord about the issue and make a formal request for repairs.
    2. If unresolved, apply for mediation through DMIRS Consumer Protection.
    3. If further action is needed, consider applying to the Magistrates Court using the necessary form.
  2. How to oppose a rent increase
    1. Review the rental increase notice to ensure compliance with notice periods and legal stipulations.
    2. Engage in negotiation with your landlord to reconsider or reduce the rent increase.
    3. If unsuccessful, submit a court application with the magistrate for adjudication.

Need Help? Resources for Renters

For additional support and resources, please consider the following:


  1. Fair Trading Act 1987 (Cth) - Available at national legislation sites for reference on rental protections.
  2. Residential Tenancies Act 1987 - Refer to Western Australia's legislation site for the full text.
  3. Magistrates Court of Western Australia for tribunal applications - [https://courts.justice.wa.gov.au](https://courts.justice.wa.gov.au).
  4. DMIRS Consumer Protection services - [https://www.dmirs.wa.gov.au](https://www.dmirs.wa.gov.au).
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.