Guide to Repairs and Maintenance for WA Renters

As a renter in Western Australia, it's crucial to understand your rights and responsibilities regarding repairs and maintenance. Whether you're dealing with routine maintenance or urgent issues, having a clear process can help ensure that issues are resolved efficiently and fairly. The Residential Tenancies Act 1987 (WA) outlines these rights and responsibilities, ensuring a balanced relationship between tenants and landlords.

Understanding Your Responsibilities and Rights

As a tenant in Western Australia, you are responsible for keeping the property in reasonable condition and informing the landlord about needed repairs. On the other hand, landlords are responsible for ensuring the property is safe and compliant with health and safety regulations.

Types of Repairs

• Urgent Repairs: These include essential services like gas, electricity, water, or issues that could cause further damage to the property.
• Routine Maintenance: These are non-urgent issues that should still be reported promptly but do not need immediate attention.

How to Request Repairs

1. Document the Issue: Take photos or videos of the issue to provide evidence.
2. Inform the Landlord: Use formal communication methods such as email or registered mail. In urgent cases, call them directly.
3. Use the Form 21: For written notice of repairs needed, refer to Form 21 (Notice of General Breach) for general repairs.

What If Repairs Aren't Done?

If your landlord does not address urgent repairs, you may contact Consumer Protection at the Department of Mines, Industry Regulation, and Safety (DMIRS). They can help manage your issue or direct it to the Magistrates Court for further action. For unresolved cases, consider applying to the Magistrates Court of Western Australia for an order to perform the repairs.

Tip: Always keep a record of your communication, including dates, responses, and action steps taken.

Need Help? Resources for Renters

• Consumer Protection WA - Renting a Home
• Magistrates Court of Western Australia
• Tenancy WA for legal advice

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1. What should I do if my landlord doesn't make urgent repairs? If the landlord won't make necessary urgent repairs, tenants can contact Consumer Protection WA or apply to the Magistrates Court.
2. Who pays for repairs in a rental property in WA? Generally, landlords are responsible for urgent repairs, while tenants must ensure the property is in a reasonable state.
3. How long does a landlord have to fix repairs? Urgent repairs should usually be addressed promptly, often within 24-48 hours. Routine repairs may take longer.

1. How to Request Urgent Repairs in WA?
   1. Identify Urgent Repairs: Recognize issues like broken heating or plumbing as urgent due to safety or living conditions.
   2. Contact Landlord: Notify your landlord immediately through phone or email with details and evidence.
   3. Seek Help if Unaddressed: Contact Consumer Protection for further intervention if repairs aren't promptly done.

In conclusion, renters in Western Australia should be proactive and informed about their rights and responsibilities regarding repairs and maintenance. Ensure communication with your landlord is clear and documented, and don't hesitate to seek external help if necessary.

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1. Residential Tenancies Act 1987 (WA)

2. Consumer Protection WA

3. Magistrates Court of Western Australia

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