FAQs on Harassment & Landlord Misconduct in Victoria

Renting a property should be a smooth experience, but issues like harassment or landlord misconduct can disrupt it. For tenants in Victoria, knowing your rights under the Residential Tenancies Act 1997 is crucial. This guide provides essential information to address these common worries.

Understanding Landlord Harassment in Victoria

Harassment by a landlord may include repeated or invasive requests for entry, threats, or prevented peaceful enjoyment of your rented home. It's vital to identify what actions qualify as harassment.

How to Handle Harassment

• Document every incident, including dates, times, and specifics of what occurred.
• Communicate your concerns to the landlord or property manager in writing. State your rights to peaceful enjoyment of the property.
• If the behavior continues, consider lodging a complaint with Consumer Affairs Victoria or seek mediation through the Victorian Civil and Administrative Tribunal (VCAT).

Tenant and Landlord Misconduct

Landlord misconduct covers a variety of improper behaviors, such as unreasonably withholding repairs, not returning bond money, or intruding on privacy without proper notice.

Steps to Address Misconduct

• Repair Issues: Request urgent repairs in writing and keep copies. Use the official Consumer Affairs Victoria form if necessary.
• Bond Disputes: Use the online application through the VCAT to resolve bond issues if needed.

Tip: Always keep detailed records of all communications and incidents regarding your rental property.

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