Understanding Utility Billing for Renters in Tasmania

For renters in Tasmania, understanding how utility billing works is crucial as it can significantly impact your monthly expenses. This guide will cover the essentials of utilities management, including water, electricity, gas, and internet services, specifically tailored to Tasmania.

Utilities and Tenant Responsibilities

In Tasmania, it's essential to know which utilities you are responsible for when renting a property. Generally, tenants cover the cost of electricity, gas, and internet, while landlords are usually accountable for water and sewerage rates unless stated otherwise in the rental agreement.

Electricity and Gas

Most rental properties rely on either electricity or gas—sometimes both—for heating, cooking, and other household functions. As a tenant, you should set up the account with a utility provider and ensure timely payments to avoid disconnection. If you need assistance with managing your utility setup, the Consumer, Building and Occupational Services (CBOS) can provide guidance.

Water Billing

In Tasmania, landlords typically bear the responsibility for water usage and service charges. However, tenants may be charged for water usage where separate metering exists. Ensure your rental agreement clearly outlines your responsibility concerning water billing. Any agreements regarding water charges should comply with the Residential Tenancy Act 1997.

Internet Services

Internet setup and charges are the tenant's responsibility unless otherwise agreed. Choose a reliable provider offering the best package for your needs. When setting up internet service, consider potential connection fees and contract terms that align with your lease duration.

Addressing Utility Disputes

If disputes regarding utility charges arise, try resolving directly with your landlord or property manager. Keep records of all communications and agreements. If needed, you may seek assistance from the Tasmanian Civil and Administrative Tribunal (TASCAT) to resolve disputes formally.

FAQ

1. Who pays for water in a rented property in Tasmania? Typically, the landlord pays for water and sewerage service charges. However, the tenant might be responsible for water usage if separately metered.
2. Can a landlord change the meter to charge me for water? Yes, but only if it is within the agreements of your lease and complies with Tasmanian regulations.
3. What should I do if I have utility billing issues? Start by discussing directly with your landlord. If unresolved, seek help from the CBOS or TASCAT for mediation.

Key Takeaways

• Review your rental agreement to understand utility responsibility.
• Keep records of all agreements and communications with your landlord.
• Seek help early from CBOS or TASCAT for resolving disputes.

Need Help? Resources for Renters

If you're facing issues related to utility billing or tenant rights, the following resources can help:

• Consumer, Building and Occupational Services (CBOS) – Assistance and information on tenancy rights and responsibilities.
• Tasmanian Civil and Administrative Tribunal (TASCAT) – Resolves disputes related to rental agreements.

---

[1] Fair Trading Act 1987 (Cth)

[2] Residential Tenancy Act 1997

[3] Model Framework for Tenancy Agreements

Categories

General Tenant Rights & Protections Tenancy Agreements & Renewals Rent, Bond & Holding Deposits Moving In & Condition Reports Ending a Tenancy & Moving Out Repairs, Maintenance & Urgent Issues Minimum Standards & Habitability Evictions & Breach Notices Co-Tenancies, Subletting & Shared Housing Discrimination & Equal Housing Access Disability Access & Reasonable Adjustments Utilities, Water & Internet Billing Public, Community & Social Housing Rent Increases & Rent Controls Privacy & Landlord Entry Rules Locks, Keys & Security Obligations Resolving Disputes & Tribunal Processes Harassment, Threats & Landlord Misconduct Boarding Houses, Rooming Houses & Lodgers Caravan Parks & Residential Parks Bond Refunds & Claims Notice Periods & Tenancy Termination Entry Condition Breaches & Compensation Tenant Advocacy & Legal Aid