Understand Your Rights in Tasmanian Social Housing

Public and social housing provides essential support to many households across Tasmania. It's vital to understand your rights and responsibilities to ensure that you can access the right support and know how to handle any issues that arise, such as rent increases, repairs, or potential evictions.

Your Rights as a Renter in Public and Social Housing

Renters in Tasmanian public and social housing are protected under the Residential Tenancy Act 1997. This act outlines your rights and responsibilities regarding rent payments, repairs, and evictions. Here's what you need to know:

Rental Increases

Your landlord must provide you with at least 60 days’ written notice before any rent increase. The notice must specify the amount of the increase and the date from which it applies. If you believe the new rent is excessive, you can apply to the Tasmanian Civil and Administrative Tribunal (TASCAT) for a review.

Evictions

Eviction processes in Tasmania are closely regulated. Landlords need to give proper notice and must have a valid reason, such as a breach of the tenancy agreement, to evict a tenant. If you receive an eviction notice, ensure it follows the legal requirements or contact TASCAT for assistance.

Repairs and Maintenance

Your landlord is responsible for ensuring the property is safe and habitable. If repairs are needed, you should notify them immediately. Some common types of urgent repairs include:

• Gas leaks
• Electrical faults
• Flooding or water damage

If your landlord fails to attend to urgent repairs, you may have the right to arrange for the repairs and seek reimbursement, or apply for an order from TASCAT.

Important Forms and Applications

Utilize these key forms to manage your tenancy:

• Notice to Vacate: Use this form if you wish to terminate your tenancy. Provide correct notice periods as specified in the Residential Tenancy Act 1997.
• Rental Dispute Application: Use this application if you need to resolve disputes regarding rent increases or tenancy terms through TASCAT.

For detailed information, visit the Consumer, Building and Occupational Services (CBOS) website.

6. Can a landlord in Tasmania increase my rent arbitrarily?

   No, your landlord must provide at least 60 days’ written notice and comply with the terms set in your lease.

7. What should I do if I receive an eviction notice?

   Check the notice for accuracy and legal compliance under the Residential Tenancy Act 1997. If in doubt, seek advice from TASCAT or legal aid.

8. Who do I contact for urgent repairs?

   Contact your landlord or agent immediately. If they do not respond, you may arrange for repairs and apply for reimbursement or apply to TASCAT.

1. How to apply for a rental review if your rent is increased?
   1. Review your lease agreement: Ensure the increase is allowed under your lease terms.
   2. Check the notice period: Confirm that you received a 60-day notice.
   3. Apply to TASCAT: Submit an application within 30 days of the notice if you dispute the increase.
2. How to handle a repair request?
   1. Notify the landlord: Inform them of the issue in writing.
   2. Give reasonable time for response: Depending on urgency, allow a reasonable time for the landlord to respond.
   3. Take action via TASCAT if needed: If not addressed, consider taking the matter to TASCAT.
3. How to proceed with an eviction notice?
   1. Validate the notice: Check for compliance with regulations under the Residential Tenancy Act 1997.
   2. Seek advice: Contact TASCAT or a renter's advocacy service for guidance.
   3. Consider lodging a dispute: If the notice isn’t compliant, dispute it through TASCAT.

Need Help? Resources for Renters

If you require help with housing issues, contact the following support services:

• Consumer, Building and Occupational Services (CBOS): Offers guidance on residential tenancy laws.
• Tasmanian Civil and Administrative Tribunal (TASCAT): Handles disputes and applications.
• Tasmanian Legal Aid: Provides legal assistance and advice.

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In summary, knowing your rights as a renter in Tasmania's public and social housing can provide you with protection and aid in dealing with common renting issues. Always ensure notices are compliant with the Residential Tenancy Act 1997 and seek help if necessary.

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