Understanding Dispute Resolution in SA

If you're a renter in South Australia, understanding how to navigate dispute resolution and tribunal processes can help protect your rights. Issues like rent increases, eviction, and necessary repairs can lead to disagreements, but there are established procedures to help resolve these conflicts. Here's what you need to know about handling disputes in South Australia.

The Role of the Residential Tenancies Tribunal

In South Australia, the Residential Tenancies Tribunal is the body that manages disputes between landlords and tenants. Whether you're facing an eviction or need maintenance work done, the Tribunal can assist in resolving the issue.

Common Dispute Scenarios

  • Rent Increase Disputes: Tenants may dispute rent increases if they believe they are unfair or didn't receive proper notice as outlined under the Residential Tenancies Act 1995 (SA).
  • Repairs and Maintenance: If necessary repairs aren't being addressed, tenants can file a complaint to ensure these obligations are met.
  • Evictions: Disputes regarding eviction notices can be challenged if procedures weren't followed under the statutory guidelines.

Steps to Resolve a Tenancy Dispute

  1. Document the Issue: Keep records of all communication and attempts to resolve the dispute with your landlord.
  2. Lodge a Complaint: Use the official forms provided by Consumer and Business Services (CBS). For example, Form 1A is used to challenge an eviction notice. You can find the form here.
  3. Attend the Tribunal Hearing: If the matter progresses, present your case at the Tribunal with all the necessary documentation.

FAQ Section

  1. What can I do if my landlord increases the rent unfairly? If you receive a rent increase notice that seems unfair, verify its compliance with the Residential Tenancies Act 1995 (SA). If non-compliant, you can challenge it at the Residential Tenancies Tribunal.
  2. How can I prepare for a Tribunal hearing? Gather all relevant evidence, including documents, correspondences, and receipts, that supports your case. Being well-prepared increases the chances of a favorable outcome.
  3. What forms do I need for dispute resolution? The specific form depends on your dispute type. For eviction disputes, use Form 1A, accessible through the South Australian government portal.

How To Section

  1. How to challenge a rent increase in South Australia
    1. Step 1: Review the notice - Check if your landlord followed the state’s rules for notifying you of a rent increase.
    2. Step 2: Respond in writing - Write to your landlord if you want to negotiate or dispute the increase.
    3. Step 3: File a complaint - Submit the appropriate form to the Residential Tenancies Tribunal if unresolved.

Key Takeaways

  • Understand your rights under the Residential Tenancies Act 1995 (SA).
  • Keep detailed records of all rental agreements and communications.
  • The Residential Tenancies Tribunal can help resolve disputes effectively.

Need Help? Resources for Renters


  1. Residential Tenancies Act 1995 (SA)
  2. Fair Trading Act 1987 (Cth)
  3. Residential Tenancies Tribunal
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.