Help for Public & Social Housing in South Australia

If you are residing in public or social housing in South Australia and facing challenges such as repairs, rent increases, or eviction, it's crucial to know where and how to seek help. Navigating these challenges can be difficult, but there are resources and support systems available to assist you in understanding your rights and responsibilities.

Understanding Public and Social Housing

Public housing is managed by the South Australian Housing Authority and provides secure, affordable housing for those in need. Social housing, while similar, is managed by community organizations. Awareness of your rights under the Residential Tenancies Act 1995 is essential for all renters in these housing segments.

Common Issues and How to Address Them

  • Repairs and Maintenance: If your dwelling requires repairs, you should notify your housing provider as soon as possible. For urgent repairs, the landlord must act swiftly, as guided by tenancy laws.
  • Evictions: In case of an eviction notice, it is vital to understand your rights and the correct procedure. Mistakes in the process by landlords can be challenged.
  • Rent Increases: Rent can be increased only in accordance with the terms specified in your lease agreement and applicable laws.

Getting Help and Advice

When facing housing difficulties, turning to the right authority or service can make a significant difference. Here are some important resources:

  • South Australian Civil and Administrative Tribunal (SACAT): SACAT handles a range of tenancy disputes. You can apply for intervention if you believe your rights have been violated. Visit their official website for more information.
  • Consumer and Business Services (CBS): This state government body can provide advice and information on tenancy issues.
  • Community Legal Centres (CLCs): CLCs offer free legal advice and can assist in resolving disputes. They might also represent you in negotiations or tribunal hearings.

Need Help? Resources for Renters


  1. What do I do if I receive an eviction notice? If you receive an eviction notice, review it for accuracy and ensure it complies with the law. Contact the South Australian Civil and Administrative Tribunal for help if needed.
  2. Who should I contact for urgent repairs? For urgent repairs, contact your housing provider immediately. If they fail to act, you may escalate the matter to the SACAT.
  3. Can my landlord increase the rent at any time? No, rent increases must follow the terms set out in your lease and the Residential Tenancies Act 1995.
  1. How to respond to an eviction notice in South Australia
    1. Step 1: Confirm the validity of the notice by comparing it with legal requirements.
    2. Step 2: Contact SACAT if you wish to contest the notice.

Key takeaways include understanding your tenancy rights based on the Fair Trading Act 1987 (Cth) and the Residential Tenancies Act 1995, as well as knowing when and how to seek assistance through official channels and resources.

Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.