Handling Privacy & Entry Rights Disputes in South Australia

As a renter in South Australia, understanding your rights concerning privacy and landlord entry is crucial. Unauthorised access by a landlord can feel invasive, and disputes over these rights can occur. Ensuring you are aware of your rights and the correct process to handle these disputes can empower you to maintain your privacy and peace of mind.

Understanding Your Privacy Rights

Under the Residential Tenancies Act 1995, tenants in South Australia are entitled to privacy in their rented home. A landlord must provide reasonable notice before entering the premises, except in emergencies. Typically, a landlord needs to give 24 hours' notice to enter for general inspections or to conduct repairs.

Reasons a Landlord Can Enter

  • To carry out necessary repairs or maintenance
  • To conduct routine inspections (usually twice a year)
  • To show the property to prospective tenants or buyers
  • In the event of an emergency

How to Handle Disputes

If you believe your landlord has breached your right to privacy, there are specific steps you can take:

  1. Document the Incident: Note the date, time, and nature of the entry. Take photographs or record any damages or evidence of unauthorized entry.
  2. Communicate with Your Landlord: Discuss the issue with your landlord first. They may not be aware of the inconvenience or breach.
  3. Seek Mediation: If the issue persists, contact Consumer and Business Services South Australia for dispute resolution services.
  4. Apply for an Order: If mediation doesn't resolve the dispute, you can apply to the South Australian Civil and Administrative Tribunal (SACAT) to seek a resolution.

Filing a Complaint

If informal negotiations don't resolve the issue, filing a formal complaint through SACAT is an option. You'll need to fill out the appropriate form available on their website and provide all relevant evidence of the issue.

Your tenant rights are protected by the Residential Tenancies Act 1995, ensuring you have a legal avenue to dispute breaches.

Relevant Forms and Legislation

When filing a complaint, you may need to use the following forms:

  • Form 2: Application to SACAT: Used to apply for a resolution regarding landlord disputes. Available on SACAT's official website.

FAQ Section

  1. What constitutes a breach of privacy? A breach of privacy occurs when a landlord enters your property without proper notice or without valid reasons as stipulated under the Residential Tenancies Act 1995.
  2. Can I refuse entry to my landlord? Yes, you can refuse entry if the landlord does not provide the required notice or reasons for entry.
  3. What is the time limit for SACAT applications? Generally, applications should be made as soon as possible after the breach to ensure a timely resolution.

Need Help? Resources for Renters

If you need assistance with tenant issues in South Australia, consider reaching out to these resources:


  1. Residential Tenancies Act 1995 (SA)
  2. South Australian Civil and Administrative Tribunal
  3. Consumer and Business Services South Australia
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.