Bond Refunds and Claims in South Australia

If you're renting in South Australia, navigating bond refunds and claims can often feel daunting. Understanding the correct steps and knowing your rights can ensure a smoother process when it's time to move out.

Understanding South Australia's Rental Bond System

In South Australia, rental bonds are managed by Consumer and Business Services (CBS). A rental bond is a security deposit tenants pay at the start of their tenancy. This amount, usually equivalent to a few weeks' rent, can be lodged with CBS via official methods[1].

How to Get Your Bond Back

To ensure the return of your bond, it's vital to leave the property in the same condition it was in at the start of your tenancy, keeping in mind the allowance for fair wear and tear.

  • Complete a bond refund form. You can find this on the CBS website. This form must be signed by both tenant and landlord[2].
  • Attend to necessary repairs or cleaning to fulfill end-of-lease obligations.
  • Negotiate with your landlord if there are any claims on your bond. If agreed, both parties fill out and sign the bond refund form.

Disputing Bond Deductions

If you and your landlord disagree on bond deductions, the dispute can be taken to the South Australian Civil and Administrative Tribunal (SACAT). They will provide a formal legal forum to resolve your rental disputes[3].

Tip: Document everything with photos and written communication during your tenancy to support your position in any disputes.

Relevant Legislation

The Residential Tenancies Act 1995 governs rental agreements and bond disputes in South Australia. This legislation outlines the rights and responsibilities of both tenants and landlords. You can read more through South Australia's official legislation website[4].

Stay Informed

Understanding your legal rights and responsibilities is crucial to avoiding disputes and ensuring a stress-free moving process. For more detailed legal guidance, consider reading about rent increases and the eviction process in South Australia.

  1. What should I do if my landlord withholds my bond unfairly? If you believe your landlord has unfairly withheld your bond, contact CBS for mediation. If unresolved, applying to SACAT for a formal hearing is the next step.
  2. Can my bond be used for rent arrears? Yes, your bond can be applied to outstanding rent if there's agreement from both parties or a tribunal orders it.
  3. How long does it take to get my bond refund? Once the bond refund form is submitted and if both parties agree, the bond refund process typically takes up to 14 days.
  1. How to complete a bond refund form in South Australia
    1. Obtain and fill out the bond refund form from the CBS website, ensuring all details are accurate.
    2. Both tenant and landlord must sign the form. If the landlord is unavailable, specify your bank account details for CBS to process the refund.
    3. Submit the form to CBS for processing.
  2. How to dispute a bond deduction in South Australia
    1. Gather evidence supporting your case, such as photos or written agreements.
    2. Contact CBS to attempt mediation between you and the landlord.
    3. Apply to SACAT for a formal hearing if mediation fails.
Securing your bond return is easier if you conduct a thorough inspection when entering a rental and document any existing damage.

Need Help? Resources for Renters


  1. Security Bonds - SA Government
  2. Bond Refund Form - CBS
  3. SACAT Rental Disputes
  4. South Australian Legislation
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.