Public and Social Housing in Queensland

For many renters in Queensland, understanding public and social housing options can be a key step towards securing stable and affordable accommodation. These housing types are designed to support individuals and families with specific needs or financial challenges. If you're navigating this sector, our guide aims to address common questions and provide clarity about your rights under the Residential Tenancies and Rooming Accommodation Act 2008.

What is Public and Social Housing?

Public and social housing comprise government-subsidized rental properties offered to eligible individuals and families. These homes are managed either by government bodies or community organizations. Eligibility is typically based on factors like income, current living situation, and specific needs.

Who is Eligible for Public and Social Housing in Queensland?

Eligibility for public and social housing is determined by several criteria including:

• Income limits
• Current housing situation
• Residency status
• Unique needs (e.g., disability, domestic violence)

Applicants must apply through the Queensland Department of Housing, which will assess each case individually.

How Are Rent Prices Determined?

In public and social housing, rent is generally calculated based on household income. This ensures affordability. Typically, tenants pay a percentage of their gross household income, capped at a certain amount to prevent financial strain.

Rights and Responsibilities

As a tenant in public or social housing, your rights and responsibilities are outlined in the Residential Tenancies and Rooming Accommodation Act 2008. This includes:

• Right to a safe and secure home
• Obligation to pay rent on time
• Responsibility for the condition of the property
• Process for maintenance requests and reporting issues

How to Address Common Issues

Rent Increases

If you receive a notice of rent increase, verify that it complies with the state regulations which require landlords to provide at least a 60-day written notice. If you believe the increase is unjustified, you can dispute it through the Queensland Civil and Administrative Tribunal (QCAT).

Evictions

Evictions must follow lawful procedures as per the Residential Tenancies and Rooming Accommodation Act 2008. If you face eviction, it's crucial to understand the grounds and respond promptly. Consider seeking advice from Housing Service Centres for guidance.

Requesting Repairs

Submit repair requests in writing via the Maintenance Request Form available from the Department of Housing. Maintain records of all correspondence.

1. What if my circumstances change?Notify your housing provider as soon as possible. Changes in income or household composition can affect your rent and eligibility.
2. How long do I have to wait for public or social housing?Wait times vary based on demand, availability, and your individual needs. Contact the Department of Housing for more specific information.
3. Can I transfer to another property?Yes, but transfers depend on eligibility and available stock. Discuss options with your housing provider.

Need Help? Resources for Renters

If you need further assistance, contact these Queensland resources:

• Housing Service Centres
• Tenants Queensland
• Queensland Civil and Administrative Tribunal (QCAT)

---

1. Residential Tenancies and Rooming Accommodation Act 2008
2. Queensland Department of Housing
3. Queensland Civil and Administrative Tribunal (QCAT)

Categories

General Tenant Rights & Protections Tenancy Agreements & Renewals Rent, Bond & Holding Deposits Moving In & Condition Reports Ending a Tenancy & Moving Out Repairs, Maintenance & Urgent Issues Minimum Standards & Habitability Evictions & Breach Notices Co-Tenancies, Subletting & Shared Housing Discrimination & Equal Housing Access Disability Access & Reasonable Adjustments Utilities, Water & Internet Billing Public, Community & Social Housing Rent Increases & Rent Controls Privacy & Landlord Entry Rules Locks, Keys & Security Obligations Resolving Disputes & Tribunal Processes Harassment, Threats & Landlord Misconduct Boarding Houses, Rooming Houses & Lodgers Caravan Parks & Residential Parks Bond Refunds & Claims Notice Periods & Tenancy Termination Entry Condition Breaches & Compensation Tenant Advocacy & Legal Aid