Is Your Landlord Violating Bond Refund Laws in QLD?

Bond refunds can often be a tricky territory for renters in Queensland, with many unsure if their landlord is adhering to the relevant laws. The process can be daunting, especially if you're experiencing issues such as rent increases, evictions, or awaiting essential repairs. In Queensland, the Residential Tenancies and Rooming Accommodation Act 2008 governs how bond refunds should be handled. Ensuring that you receive your bond back in a timely manner is a right, not a privilege. Let's explore what Queensland's bond refund laws entail and how you can identify potential violations.

Understanding Bond Refund Laws in Queensland

In Queensland, your rental bond is lodged with the Residential Tenancies Authority (RTA) to ensure it is protected and returned properly at the end of your tenancy. According to the Residential Tenancies and Rooming Accommodation Act 2008, landlords must follow specific procedures when handling bond refunds:

  • Lodging the Bond: Your bond must be lodged with the RTA within 10 days of payment.
  • Applying for Refund: At the end of your tenancy, either party can apply for a refund using the Refund of Rental Bond Form.
  • Disputes: If there is a dispute, the RTA holds the bond until resolution, encouraging parties to apply for free conciliation through the RTA.

Violations by Landlords

Landlords in Queensland might breach bond refund laws if they:

  • Fail to lodge the bond with the RTA on time.
  • Unreasonably withhold bond money without legitimate claims.
  • Do not follow proper procedures to apply for bond deductions.

If you suspect your landlord is not abiding by these laws, you can take action to protect your rights and ensure compliance.

Steps to Take if You Suspect a Violation

If you find yourself in a situation where your landlord may be violating bond refund laws, consider taking the following steps:

  1. Gather Evidence: Collect all documents, correspondence, and receipts related to your bond payment and tenancy agreement.
  2. Contact the RTA: Seek guidance from the RTA by discussing the situation with their customer service.
  3. Apply for Dispute Resolution: Use the Dispute Resolution Request form to initiate mediation through the RTA.
  4. Consider Formal Action: If mediation fails, you may apply to the Queensland Civil and Administrative Tribunal (QCAT) for a hearing.
Before proceeding with legal action, always attempt mediation. Many disputes can be resolved amicably with the right communication.

Need Help? Resources for Renters

If you require further assistance concerning your bond or any other tenancy issues, consider the following resources:


  1. What should I do if my landlord hasn't lodged my bond with the RTA? Contact the RTA immediately for advice and consider applying for dispute resolution if necessary.
  2. How long does the bond refund process take in Queensland? Once agreed upon, bond refunds are typically processed by the RTA within a few days.
  3. Can my landlord keep part of my bond? Yes, but only to cover legitimate costs like unpaid rent or damages beyond normal wear and tear. A detailed claim must be provided.
  1. How can I apply for a bond refund? Both you and your landlord can submit a Refund of Rental Bond Form to the RTA at the end of your tenancy.
  2. How do I resolve a bond dispute? Start by discussing the issue with your landlord. If unresolved, you can apply for free mediation through the RTA using the Dispute Resolution Request.

Understanding your rights under the Residential Tenancies and Rooming Accommodation Act 2008 is crucial. Be proactive in gathering evidence and seeking resolutions through official channels.


[1] Residential Tenancies Authority (RTA) [2] Queensland Civil and Administrative Tribunal (QCAT) [3] Tenants Queensland Legal Services
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.