Handling Condition Reports & Inspections in Queensland

As a renter in Queensland, understanding how to handle condition reports and inspection disputes is crucial for maintaining a seamless renting experience. Condition reports are essential as they set a benchmark for the property's state at the beginning and end of a tenancy. Disputes may arise, and knowing how to handle them effectively can save you time and stress.

Understanding Condition Reports in Queensland

A Condition Report in Queensland is a document that records the state of a rental property when you move in and when you leave. It is a critical piece of evidence if there are any disputes about the property's condition at the end of the lease.

What Should Be Included in a Condition Report?

  • Details of property conditions such as floors, walls, fittings, and appliances
  • Photographs to support written descriptions
  • Both tenant's and landlord's signatures

How to Address Disputes During Inspections

If you find discrepancies during a landlord's inspection or final inspection, here’s how you can address them:

Steps to Resolve Inspection Disputes

  1. Document Everything: Take photographs of disputed areas and compare them against the initial Condition Report.
  2. Communicate with Your Landlord: Discuss the discrepancies calmly and provide your evidence.
  3. Seek Formal Dispute Resolution: If an agreement cannot be reached, consider formal dispute resolution through the Residential Tenancies Authority (RTA).

Filing a Complaint with the RTA

The Residential Tenancies and Rooming Accommodation Act 2008 governs tenancy disputes in Queensland. The RTA provides a form known as the Dispute Resolution Request (Form 16). To use this service:

  • Complete the Dispute Resolution Request (Form 16) detailing the issues
  • Submit it to the RTA for mediation
  • The RTA will mediate to encourage a mutual settlement before it escalates to the Queensland Civil and Administrative Tribunal (QCAT)

Legislation to Know

Refer to the Residential Tenancies and Rooming Accommodation Act 2008 for comprehensive legal coverage on your rights and responsibilities concerning condition reports and inspections.

The Fair Trading Act 1987 (Cth) also provides protections to ensure fair renting practices across Australia, making sure renters are fairly treated and informed.

FAQ Section

  1. What should I do if my landlord does not provide a condition report?

    If a condition report is not provided, request one in writing from your landlord. A condition report is essential for the protection of both parties. Consider reaching out to the RTA if it remains unresolved.

  2. Can I refuse an inspection?

    Inspections must be conducted with proper notice, as outlined by the Queensland Residential Tenancies and Rooming Accommodation Act 2008. Without adequate notice or if the frequency is unreasonable, you can refuse entry.

  3. What happens if a dispute is not resolved through RTA?

    If mediation is unsuccessful, you may apply to QCAT for a formal hearing and resolution on the matter.

Need Help? Resources for Renters

If you need further assistance, the following resources can help:


In summary, always complete and agree on a condition report when moving in. Keep all communications transparent and evidence-based to handle disputes efficiently. Utilize the resources available to guide and support you through any rental challenges you encounter.

Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.