Understanding Disability Access & Adjustments in the Northern Territory

Accessibility is a vital aspect of renting in the Northern Territory, especially for tenants with disabilities. Understanding your rights can help you ensure your home meets your needs, and that the necessary adjustments are made without unreasonable hassle.

What Are Reasonable Adjustments?

Reasonable adjustments are modifications or accommodations made to a property to allow individuals with disabilities to have equal access. In the Northern Territory, landlords are required to consider requests for reasonable adjustments under Residential Tenancies Act 1999 and other relevant legislation.[1]

Common Reasonable Adjustments

  • Installing ramps for wheelchair access
  • Modifying bathroom facilities for better accessibility
  • Adjusting light switches and door handles to be more accessible

Tenants needing these changes should discuss the requirements with their landlord, keeping communication open and documented, typically in written form.

How to Request Adjustments

To initiate a request, approach your landlord or property manager with a clear explanation of the needed changes and why they are necessary. It’s helpful to provide written documentation, possibly supported by medical or occupational therapy professionals.

Ensure your requests are reasonable and do not impose a disproportionate burden on the landlord.

Disability Access Rights in the Northern Territory

A tenant's right to access involves ensuring that the primary and secondary entrances and exits of a rental property are accessible. Read more about your rights under the Residential Tenancies Act 1999.

If a landlord refuses to make reasonable adjustments, the tenant may need to apply to the Northern Territory Civil and Administrative Tribunal (NTCAT) for resolution.

The Fair Trading Act 1987 (Cth) also establishes national standards regarding tenants' rights, protecting against unfair practices and supporting tenants in need of modifications.[2]

Need Help? Resources for Renters

If you’re a tenant needing guidance, consider contacting:


  1. What are reasonable adjustments? Tenants can request modifications to the property to accommodate their disabilities, such as ramps or modified bathroom facilities.
  2. What if my landlord refuses to make adjustments? If your landlord refuses reasonable adjustments, you may apply to the Northern Territory Civil and Administrative Tribunal for resolution.
  3. Are there national protections for tenants with disabilities? Yes, the Fair Trading Act 1987 (Cth) provides foundational protections against unfair practices and supports tenant rights across Australia.
  1. How do I request reasonable adjustments?
    1. Review your needs and seek professional advice if necessary.
    2. Write a request to your landlord explaining the needed adjustments and why they are required.
    3. Provide any supporting documentation from healthcare providers.
    4. Communicate openly with your landlord to negotiate the changes.
  2. How to follow up on refusal of adjustments
    1. If adjustments are refused, seek advice from tenant support services.
    2. Consider applying to the Northern Territory Civil and Administrative Tribunal.
    3. Document all correspondence and outcomes with your landlord.

Understanding your rights to accessibility and adjustments is crucial in ensuring you live comfortably and confidently in your rented home. Keep informed and advocate for yourself when necessary.

Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.