Is Your Landlord Breaking NSW Tenant Laws?

For renters in New South Wales (NSW), understanding your rights is crucial to ensuring that your landlord is complying with tenancy laws. NSW has specific legislation that governs residential tenancies, aimed at protecting both tenants and landlords. If you're dealing with issues such as unfair rent increases, wrongful eviction, or unmet repair needs, it's important to know if your landlord is breaking the law.

Understanding Tenant Rights in New South Wales

The Residential Tenancies Act 2010 outlines the responsibilities and rights of tenants and landlords in NSW. It's essential to familiarize yourself with this act to understand whether your landlord's actions are lawful.

Common Violations by Landlords

  • Unlawful Rent Increases: Rent increases must follow legal guidelines. They should be in line with the terms of your rental agreement and communicated in writing with appropriate notice.
  • Failure to Maintain Property: Landlords must keep the property in a state of reasonable repair under the Residential Tenancies Act.
  • Unjust Evictions: Evictions must be based on lawful grounds and follow the correct procedure. Tenants should receive a proper notice of termination.

Steps to Take if Your Rights are Violated

If you suspect your landlord is violating your rights, here are steps you can take:

  • Document Everything: Keep records of all communication with your landlord and any evidence of violations.
  • Understand Your Lease Agreement: Thoroughly review your lease to ensure your landlord is maintaining their end of the agreement.
  • Reach Out for Assistance: Consider contacting a tenant advocacy service for guidance and support.

How to Resolve Tenancy Disputes

The NSW Civil and Administrative Tribunal (NCAT) is the body responsible for handling tenancy disputes. Tenants can apply to NCAT when disputing matters such as rent increases or eviction notices.

  1. Review the Notice: Ensure any notice given is valid and complies with state regulations.
  2. Communicate with Your Landlord: Discuss the issue with your landlord to try and resolve it amicably.
  3. Seek Mediation: Some local services offer mediation between tenants and landlords.
  4. Apply to NCAT: If unresolved, file a formal complaint using the NCAT application form.
If you need further help navigating tenant rights and landlord obligations, consider seeking assistance from tenant advocacy groups in NSW.

FAQ Section

  1. Can a landlord enter the property without notice? No, landlords must provide a minimum notice period unless it's an emergency.
  2. What can I do if my landlord refuses to repair? You can apply to the NCAT to request compliance with repair obligations.
  3. How are rent increases regulated? Increases should follow your lease terms and must be communicated with at least 60 days' written notice.

How To Section

  1. How to Challenge a Rent Increase in NSW
    1. Step 1: Review the Notice - Check if your landlord followed the state’s rules for notifying you of a rent increase.
    2. Step 2: Respond in Writing - Write to your landlord if you want to negotiate or dispute the increase.
    3. Step 3: Seek Mediation - If unresolved, seek mediation to negotiate a fair outcome.
    4. Step 4: Apply to NCAT - If necessary, submit an application to challenge the increase legally.

Need Help? Resources for Renters

If you need further assistance, the following resources are available to you:


Understanding your rights and the proper steps to take when suspecting legal violations can protect you from unlawful treatment as a tenant. Educate yourself and seek out support if you encounter issues with your landlord.

Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.