FAQs on NSW Minimum Standards for Renters

As a renter in New South Wales (NSW), understanding your rights concerning minimum standards and habitability is essential for ensuring a safe and comfortable living environment. This guide will help you navigate these crucial aspects of renting in NSW, addressing common questions and providing clear instructions on handling related issues.

Understanding Rental Minimum Standards in NSW

In NSW, the Residential Tenancies Act 2010 outlines specific minimum standards that all rental properties must meet. These standards ensure that properties are secure, safe, and suitable for habitation. Landlords must guarantee that the property is in a reasonable state of repair and meets health and safety regulations at all times during the tenancy.

What Are the Minimum Standards?

  • Properties must be structurally sound and fit for purpose.
  • Basic amenities like hot and cold water, and sanitation must be operational.
  • Compliance with safety regulations such as smoke alarms and electrical safety measures is mandatory.
  • The premises must be free from pests and vermin.

Tenant's Rights and Responsibilities

As a tenant, you have the right to request repairs and maintenance to uphold these standards. If issues arise, you should first contact your landlord or agent in writing.

Tip: Always keep a record of your communication and any agreements made with your landlord regarding repairs.

If the landlord fails to address your concerns, you can apply to the NSW Civil and Administrative Tribunal (NCAT) for an order to carry out the repairs.

Filing a Repair Request

  1. Identify the Issue: Clearly understand what repairs are needed and why they are necessary.
  2. Inform Your Landlord: Write to your landlord describing the issues and the urgency of the repairs.
  3. Use Form 2 – Residential Tenancy Application: If unresolved, lodge a formal application through the NSW Fair Trading for consideration by NCAT.

FAQs on Minimum Standards & Habitability

  1. What should I do if my landlord ignores repair requests?

    If your requests are ignored, you can apply to NCAT for a repair order or seek advice from a tenant advocate.

  2. How can I ensure my rental meets minimum standards?

    Conduct an inspection when moving in and regularly during your tenancy. Report any issues promptly to your landlord.

  3. Can I withhold rent until repairs are made?

    Withholding rent without a Tribunal order is not advisable and may breach your tenancy agreement terms.

Need Help? Resources for Renters

If you require assistance, please contact the following organizations:


  1. Fair Trading Act 1987 (Cth)
  2. Residential Tenancies Act 2010 (NSW)
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.