Understanding Landlord Entry Rights in the ACT

Renting a property in the Australian Capital Territory (ACT) comes with specific rights and responsibilities concerning privacy and landlord entry. Understanding these rules is essential for both renters and landlords to maintain a harmonious rental relationship.

Landlord Entry Rights: What You Need to Know

In the ACT, landlords have rights to enter a rental property, but these rights are not without limitations. It's crucial to be familiar with when and how landlords can exercise their entry rights as stipulated under the Residential Tenancies Act 1997. This can prevent potential misunderstandings and conflicts.

When Can a Landlord Enter Your Property?

A landlord can enter the rental property under specific circumstances, such as:

  • Conducting repairs or maintenance
  • Inspecting the property, with proper notice
  • In an emergency, without notice
  • To show the property to prospective tenants or buyers, following appropriate notice periods

What Constitutes Proper Notice?

The Residential Tenancies Act 1997 outlines the notice requirements landlords must adhere to in the ACT. Generally, landlords must provide:

  • 24 hours notice for repairs
  • 7 to 14 days notice for routine inspections
  • 48 hours notice for showing the property

Failure to comply with these notice requirements can be challenged by the tenant through the ACT Civil and Administrative Tribunal (ACAT).

Your Right to Privacy

As a renter, you have the right to enjoy reasonable privacy while renting your home. This includes limiting landlord entries to reasonable times, often defined as between 8 am and 6 pm on weekdays, unless otherwise agreed.

Remember: Keep track of when notices are given and entries occur, as this can be vital if disputes arise.

What to Do if Your Privacy is Breached

If you believe your landlord has breached your entry and privacy rights, consider taking the following steps:

  1. Document the Incident: Write down the details of when and how the breach occurred.
  2. Communicate with Your Landlord: Address your concerns directly with the landlord or property manager.
  3. Seek Assistance from ACAT: If unresolved, you can apply to the ACT Civil and Administrative Tribunal for a resolution.

An application form known as Form 5 - Application for Dispute Resolution can be submitted to ACAT if you need to escalate the issue. Find this form on the ACAT website.

  1. What should I do if my landlord enters without proper notice? If your landlord enters without adequate notice, it may be a breach of your rental agreement and state legislation. Document the incident and initially raise the issue with your landlord directly. If unresolved, seek further assistance through the ACT Civil and Administrative Tribunal (ACAT).
  2. Can a landlord enter for emergency repairs? Yes, landlords may enter without notice if there is an emergency, such as a fire, flooding, or another significant threat to life or property.
  3. Am I allowed to deny entry if the notice isn't sufficient? You may refuse entry if proper notice hasn't been provided in line with the Residential Tenancies Act 1997. Communicate your reasons clearly to the landlord.
  1. How to respond to an alleged privacy breach by a landlord
    1. Step 1: Note the details of the incident, including dates and specific concerns.
    2. Step 2: Communicate the issue with your landlord, providing a clear statement of your concerns and any applicable evidence.
    3. Step 3: Lodge a complaint with the ACT Civil and Administrative Tribunal if necessary.

Need Help? Resources for Renters

If you're facing unresolved privacy and entry issues, contact the ACT Civil and Administrative Tribunal for assistance. Additionally, Legal Aid ACT offers support for rental disputes, and Tenants' Union ACT can provide guidance and advocacy for renters.


[1] Residential Tenancies Act 1997

Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.