Help for Rent, Bond & Deposits in the ACT

Finding the right support for rent-related issues in the Australian Capital Territory (ACT) can be vital for tenants facing challenges such as rent increases, holding deposits, and bond disputes. Whether you're navigating a new tenancy or resolving a conflict with your landlord, knowing where to seek help is essential.

Understanding Rent, Bond & Holding Deposits in the ACT

In the ACT, the Residential Tenancies Act 1997 governs all rental agreements, protecting the rights and responsibilities of both tenants and landlords.

Rent

Before signing any rental agreement, ensure the rent terms are clear and within market standards. If you face unexpected rent increases or disagreements over payments, there are avenues to dispute such changes.

Bond and Holding Deposits

Bonds, typically equivalent to four weeks' rent, are lodged with the ACT Revenue Office. Holding deposits must be refunded if the agreement doesn't proceed, offering some protection for prospective tenants.

Where to Find Help in the ACT

ACT Civil and Administrative Tribunal (ACAT)

For formal resolutions, the ACT Civil and Administrative Tribunal (ACAT) handles disputes related to residential tenancies, offering mediation and adjudication services.

Forms and Applications

Several forms are available to tenants seeking resolutions:

• Application for Mediation: Use this form to initiate a mediation process with ACAT for tenancy disputes. More details can be found on the ACAT website.
• Bond Refund Form: Available through the ACT Revenue Office, this form is essential for requesting the bond refund once your tenancy ends.

Tip: Always keep records of all tenancy-related communications and transactions to support any claims or disputes.

Steps to Resolve Tenancy Issues

1. Review Your Tenancy Agreement: Understand your rights and responsibilities under the Residential Tenancies Act 1997.
2. Communicate with Your Landlord: Attempt to resolve issues directly with your landlord before seeking external help.
3. Apply to ACAT: If direct communication doesn’t resolve the issue, apply to ACAT using the relevant forms.

4. Attend Mediation or a Hearing: Participate actively to present your case with supporting documents.
5. Understand the Outcome: ACAT will provide a resolution which you must follow.

Need Help? Resources for Renters

• Tenants’ Union ACT: Offers free advice and representation for tenants.
• ACT Civil and Administrative Tribunal (ACAT): Handles rental disputes.
• ACT Revenue Office: Manages bond lodgements and releases.

---

1. What is the usual bond amount in the ACT? The bond is often equivalent to four weeks' rent.
2. How can I dispute a rent increase? File an application with the ACAT if negotiations with your landlord fail.
3. What should I do if my holding deposit isn't refunded? Contact the ACT Revenue Office or seek mediation through ACAT.

• Understand your rights under the Residential Tenancies Act 1997.
• Always communicate with your landlord first about disputes.
• Utilize ACAT for mediation and resolution when necessary.

---

1. What is the usual bond amount in the ACT?
2. How can I dispute a rent increase?
3. What should I do if my holding deposit isn't refunded?

---

---

Categories

General Tenant Rights & Protections Tenancy Agreements & Renewals Rent, Bond & Holding Deposits Moving In & Condition Reports Ending a Tenancy & Moving Out Repairs, Maintenance & Urgent Issues Minimum Standards & Habitability Evictions & Breach Notices Co-Tenancies, Subletting & Shared Housing Discrimination & Equal Housing Access Disability Access & Reasonable Adjustments Utilities, Water & Internet Billing Public, Community & Social Housing Rent Increases & Rent Controls Privacy & Landlord Entry Rules Locks, Keys & Security Obligations Resolving Disputes & Tribunal Processes Harassment, Threats & Landlord Misconduct Boarding Houses, Rooming Houses & Lodgers Caravan Parks & Residential Parks Bond Refunds & Claims Notice Periods & Tenancy Termination Entry Condition Breaches & Compensation Tenant Advocacy & Legal Aid